At a Glance
- Tasks: Provide hands-on IT support for broadband and VoIP issues, resolving complex faults.
- Company: Hollybank Trustees Ltd, a supportive team in Carlisle, UK.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Why this job: Join a dynamic team and enhance your technical skills while making a difference.
- Qualifications: Experience in IT support, strong communication skills, and knowledge of network infrastructure.
The predicted salary is between 35000 - 45000 £ per year.
Hollybank Trustees Ltd in Carlisle, UK, is seeking a 2nd Line Technical Support Engineer to bridge triage and advanced vendor support.
You will take ownership of complex faults across broadband, Vo IP, and network infrastructure, delivering resolutions within SLA.
The role requires hands-on diagnostics, familiarity with packet capture, SIP tracing, and router interfaces, plus clear, customer-friendly communication.
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On-Site 2nd Line IT Support Engineer (Broadband/VoIP) in Carleton employer: Hollybank Trustees Ltd
Hollybank Trustees Ltd is an exceptional employer, offering a dynamic work environment in Rough Hills, England, where collaboration and client-focused strategies thrive. With a flexible hybrid working model, a comprehensive benefits package including an enhanced pension scheme, and ample opportunities for professional development, employees are empowered to grow their careers while making a meaningful impact in the investment advisory sector.
