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- Tasks: Grow customer accounts and provide exceptional service while cross-selling our diverse product range.
- Company: Join Gemini, a leading telecoms & IT service business with a fun, social work culture.
- Benefits: Enjoy 50% off broadband, 33 days holiday, and extra leave based on service length.
- Other info: Be part of a forward-thinking company that values innovation and customer satisfaction.
- Why this job: Embrace a dynamic role with growth opportunities in a high-performing team.
- Qualifications: Experience in solution sales and account management with a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!
Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing team.
The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross-selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof.
What will you be doing?
- Grow and develop our existing customer base through daily account calls to book and attend virtual & on-site health checks with our customers.
- Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
- Retaining our customers through building fantastic relationships.
- Act as a point of contact for account queries with help from our extensive support teams.
- Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
- Opportunity tracking / pipeline development.
- Keeping customers up to date with regards to installations / projects.
Required skills & experience
- Proven experience in solution sales.
- Experience in managing and retaining accounts, while increasing profitability through cross‑selling additional services.
- Self‑motivated and hardworking individual.
- Enthusiastic, high‑energy, and proactive.
- Proven experience of working with and exceeding targets.
- Confident with both telephone and face‑to‑face interaction with clients.
- Financially and target driven.
Who are Gemini?
Gemini is a well‑known telecoms & IT service business based on the heart of Carlisle and part of the Global4 Group. Our vision is to solve our customers' technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy.
As a forward‑thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals, most notably education. The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all‑time high.
What benefits will you receive?
- 50% off our Broadband packages, completely free after two years.
- 33 days holiday allowance including bank holidays.
- 5 additional days leave granted based upon length of service.
Account Manager in Carleton employer: Hollybank Trustees Ltd
Contact Detail:
Hollybank Trustees Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Carleton
✨Tip Number 1
Get to know the company inside out! Research Gemini and its services so you can speak confidently about how you can contribute. This shows your enthusiasm and helps you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to account management and solution sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows you’re proactive, just like we are at StudySmarter!
We think you need these skills to ace Account Manager in Carleton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We want to see that you're excited about the opportunity to join our team and contribute to our growth. A sprinkle of personality can make your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in solution sales and account management. We’re looking for someone who can demonstrate how their skills align with what we do at Gemini, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for the Account Manager role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Before the interview, make sure you understand Gemini's services inside and out. Familiarise yourself with their IT support, mobiles, energy, and security services. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in solution sales and account management. Have specific examples ready that demonstrate how you've successfully retained clients and cross-sold services. This will highlight your ability to meet and exceed targets.
✨Build Rapport
Since the role involves building fantastic relationships with clients, practice your interpersonal skills. Be friendly and approachable during the interview. Remember, they’re looking for someone enthusiastic and high-energy, so let your personality shine!
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities within Gemini. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.