At a Glance
- Tasks: Coordinate care services and manage a dedicated team to enhance quality of life.
- Company: Leading home care provider in London with a friendly, collaborative culture.
- Benefits: Competitive salary, ongoing support, professional development, and company mobile phone.
- Other info: Flexible on-call requirements and excellent growth opportunities in a dynamic environment.
- Why this job: Make a real difference in vulnerable people's lives while building a rewarding career.
- Qualifications: Experience in care coordination or health & social care, knowledge of CQC standards.
The predicted salary is between 26000 - 28000 £ per year.
Location: On site / Battersea, London, UK
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Annual Salary range: from £26,000.00 to £28,000.00
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Care Coordinator to maintain and develop our extra care service in Battersea.
Core Duties & Responsibilities as Care Coordinator:
- Primary role is to Roster and Template care calls using an electronic system.
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations.
- Ensuring care assessments, care and risk planning meets best practice and customers' aspirations.
- Work with Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
As a Care Coordinator, you will be offered the following:
- Company issued mobile phone.
- Ongoing support and Professional Development.
- Opportunity to work in an expanding leading home care provider.
We are looking for a Care Coordinator to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience with Rostering care calls on an electronic system.
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving License and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role!
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Hollybank Trustees Ltd for the Care Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Hollybank Trustees Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Hollybank Trustees Ltd, and how you can make a difference!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Hollybank Trustees Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Hollybank Trustees Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Hollybank Trustees Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.