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- Tasks: Support vulnerable young women in achieving their goals and moving into independent accommodation.
- Company: Taff Housing, a supportive and inclusive housing association.
- Benefits: Part-time hours, competitive salary, and the chance to make a real difference.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Join a mission-driven team and help empower those in need.
- Qualifications: Experience in care or support, calm under pressure, and strong teamwork skills.
The predicted salary is between 10031 - 10031 ÂŁ per year.
Location: On site / Cardiff, UK
Job type: Permanent / Part-time
Sector and subsector: Housing | Housing Association
Annual Fixed salary: ÂŁ10031.00
What you’ll do
- Working weekends on a rolling shift pattern in accordance with the service rota.
- Supporting vulnerable young women who are homeless or at risk of homelessness, helping them to make positive changes in their lives.
- This involves building trusting relationships and taking a “work-with” approach to support residents in achieving their goals and successfully moving on into independent accommodation.
- Responsibilities include following the support plans agreed by service users and their support officers, as well as adhering to safety and risk plans designed to maintain the safety of the project.
What you’ll bring to the role
- Experience of working in a care or support environment.
- Understanding of the impact of trauma and working in a psychologically informed way.
- The ability to respond in a calm and composed manner.
- The ability to work on own initiative, as well as part of a team.
- Good literacy and numeracy skills.
- Ability to work waking night shifts.
- A positive approach to tackling project wide issues and responding positively to residents.
- Experience of managing challenging behaviour and resolving conflict.
Other useful information
We welcome any questions in advance of an application. If there is something that matters to you and we haven't covered in the job pack, please get in touch with Kitty Bickerton, Senior Young Persons Support Officer at kitty.bickerton@taffhousing.co.uk.
Equal Opportunities
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. Please complete the Equal Opportunities form as part of your application. All responses remain confidential and will be used only for reporting purposes.
Closing Date: Tuesday, 5th May 2026 @10 a.m.
Support Assistant - Taff Housing in Cardiff employer: Hollybank Trustees Ltd
Contact Detail:
Hollybank Trustees Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant - Taff Housing in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Taff Housing. Check out their website and social media to understand their values and how they support vulnerable young women. This will help you connect better during your chat.
✨Tip Number 2
Practice your responses! Think about the key skills mentioned in the job description, like managing challenging behaviour and working as part of a team. Prepare examples from your past experiences that showcase these skills, so you can impress them with your real-life stories.
✨Tip Number 3
Show your passion for the role! When you’re talking to the interviewers, let your enthusiasm for supporting vulnerable young women shine through. Share why this work matters to you and how you can make a positive impact in their lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the position and gives you another chance to reiterate why you’d be a great fit for the team at Taff Housing.
We think you need these skills to ace Support Assistant - Taff Housing in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable individuals shine through. We want to see why you care about making a difference in the lives of those at risk of homelessness.
Tailor Your Experience: Make sure to highlight any relevant experience you have in care or support environments. We’re looking for specific examples that demonstrate your understanding of trauma and how you’ve worked with individuals in similar situations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the role's requirements. Avoid fluff and focus on what makes you a great fit for the Support Assistant position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Assistant and the specific challenges faced by vulnerable young women. Familiarise yourself with Taff Housing's mission and values, as this will help you align your answers with their goals.
✨Show Empathy and Understanding
During the interview, demonstrate your understanding of trauma and how it affects behaviour. Share examples from your past experiences where you've successfully supported individuals in similar situations, highlighting your calm and composed approach.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle challenging behaviours or conflicts. Think of specific scenarios you’ve encountered before and how you resolved them. This will show your ability to think on your feet and your experience in a support environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support plans in place, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.