Hybrid Service Desk Analyst (Fixed-Term) β€” IT & Banking Support in Cambridge

Hybrid Service Desk Analyst (Fixed-Term) β€” IT & Banking Support in Cambridge

Cambridge Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
H

At a Glance

  • Tasks: Provide first line IT support and manage incidents for our banking system.
  • Company: Join Hollybank Trustees Ltd, a supportive team in the banking sector.
  • Benefits: Gain valuable experience in IT support with a fixed-term contract.
  • Other info: Opportunity to learn about banking systems and grow your professional network.
  • Why this job: Kickstart your career in IT while helping others with tech solutions.
  • Qualifications: Basic IT knowledge and strong customer service skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

Hollybank Trustees Ltd seeks a Service Desk Analyst on a fixed term maternity contract to provide first line IT support for our team and core banking system (Finova).

You will triage, resolve, and escalate incidents, while supporting self-serve processes and access changes.

A good grasp of IT administration and customer service is essential, with an interest in mortgages and savings.

Responsibilities include handling daily IT tasks, hardware rollout for new joiners, and audits.

#J-18808-Ljbffr

Hybrid Service Desk Analyst (Fixed-Term) β€” IT & Banking Support in Cambridge employer: Hollybank Trustees Ltd

Hollybank Trustees Ltd is an exceptional employer, offering a dynamic work environment in Rough Hills, England, where collaboration and client-focused strategies thrive. With a flexible hybrid working model, a comprehensive benefits package including an enhanced pension scheme, and ample opportunities for professional development, employees are empowered to grow their careers while making a meaningful impact in the investment advisory sector.

H

Contact Details:

Hollybank Trustees Ltd Recruitment Team

We think you need these skills to ace Hybrid Service Desk Analyst (Fixed-Term) β€” IT & Banking Support in Cambridge

First Line IT Support
Incident Triage
Incident Resolution
Escalation Procedures
Self-Serve Processes
IT Administration
Customer Service