At a Glance
- Tasks: Support the team with admin duties and enhance client service as a Business Support Champion.
- Company: Join a dynamic firm focused on professional growth and client satisfaction.
- Benefits: Negotiable salary, learning opportunities, mentorship, and career progression.
- Other info: Hybrid work model with opportunities to engage in firm-wide initiatives.
- Why this job: Be part of a fast-paced environment where your initiative and detail-oriented skills shine.
- Qualifications: Experience in office support and a passion for delivering excellent client service.
The predicted salary is between 25000 - 35000 € per year.
An opportunity has arisen to join the Business Support team, providing assistance to the wider firm with workflows and other administrative duties, and being a Business Support Champion for the Cloud Accounting team. This role will be based in Blackburn, but will require working one day per week in the Bury office.
This is an ideal opportunity for an established office support candidate, working as part of a wider support team, in a fast-paced role with an eye for detail; someone who is always keen to take on new tasks and use their initiative. You will need to provide excellent service to clients, in accordance with the firm’s values, procedures, prevailing legislation, and good professional practice so as to meet or exceed clients’ expectations and needs.
What the role involves:
- To undertake administrative duties for the wider firm including all client facing administration and client take on procedures.
- To generate letters and prepare final signed account packages to send to clients.
- To assist with mail shots and ad-hoc projects.
- To provide support with printing, photocopying and binding.
- Undertake any other administration duties required to support the efficient operation of the team.
- To assist on reception during busy periods, periods of sick leave and holidays.
- Opportunity to build up to undertaking some PA duties as the role progresses.
- Working closely with the Cloud Accounting team as a Business Support Champion to enhance administration efficiencies and client service.
- Managing email inboxes for the Cloud Accounting Director and Partner.
We provide a complementary range of learning opportunities to ensure that you maximise your potential in areas such as becoming a trusted adviser, how to network, presentation skills etc with opportunities for progression around the firm. These will comprise personal effectiveness as well as your technical skills. We have 6 monthly performance review conversations to ensure your development is on track, as well as optional monthly 1-2-1s. You will also have the opportunity to work with a mentor. We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North-West firm of finance professionals.
Business Support Team Member employer: Hollybank Trustees Ltd
Join a dynamic and supportive team in Blackburn, where we prioritise employee growth and development through tailored learning opportunities and regular performance reviews. Our hybrid work model promotes flexibility, while our commitment to fostering a collaborative culture ensures that every team member's voice is heard as we strive to be the leading finance professionals in the North-West.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Team Member
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the Business Support team.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about contributing to our mission and enhancing client service.
✨Tip Number 3
Practice your communication skills! Since this role involves client-facing duties, being articulate and confident is key. Consider mock interviews with friends or family to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Business Support Team Member
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Support Team Member role. Highlight any previous office support experience and showcase your attention to detail, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can contribute to enhancing administration efficiencies. Keep it friendly and professional!
Showcase Your Initiative:In your application, mention specific examples where you've taken the initiative in past roles. We love candidates who are proactive and ready to tackle new tasks, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Team Member role. Familiarise yourself with the key responsibilities, such as client-facing administration and supporting the Cloud Accounting team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Initiative
This role requires someone who is keen to take on new tasks. Prepare examples from your past experiences where you've taken the initiative or gone above and beyond in your previous roles. This will show that you're proactive and ready to contribute to the team.
✨Emphasise Your Attention to Detail
Given the fast-paced nature of the job, attention to detail is crucial. Be ready to discuss how you've managed tasks that required precision and accuracy. You might even want to bring up specific instances where your attention to detail made a difference in your work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the firm's values, and opportunities for progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
