At a Glance
- Tasks: Build and manage relationships with intermediary partners to drive mortgage business.
- Company: Join a thriving independent mutual in the heart of Cambridge.
- Benefits: Competitive salary, generous holiday, private healthcare, and career development support.
- Other info: Dynamic team environment with excellent opportunities for career progression.
- Why this job: Make a real impact by helping customers secure their dream homes.
- Qualifications: CeMap qualification or equivalent and strong relationship-building skills required.
The predicted salary is between 50000 - 50000 £ per year.
Location: Hybrid / Newmarket Rd, Cambridge CB5 8EG, UK
Job type: Permanent / Full-time
Sector and subsector: Banking & Financial Services | Mortgages
Annual Fixed salary: £50,000.00
We’re looking for a dynamic and relationship-focused Business Development Manager to join our established Intermediary Team. This is a key role as you will be responsible for managing and growing relationships with intermediary partners, networks, and clubs, ensuring we meet the Society’s financial targets while delivering excellent service, expertise and support to our intermediary partners.
This role requires a dynamic, enthusiastic and self-motivated individual with strong interpersonal skills, able to adapt their approach and delivery to different audiences whilst acting as an ambassador of the Society and mutuality. You’ll combine in-depth mortgage market knowledge with strong problem-solving ability, working both independently and collaboratively within the wider lending team.
Purpose
Developing meaningful relationships with our Intermediaries to secure mortgage business on behalf of the Society.
Critical Success Factors
- Delivery of unrivalled service support to all our Intermediary Partners
- Build market position by locating, developing, defining and managing Intermediary Relationships
- Planning & delivery of powerful presentations both internal and external to individuals and groups
- Spotting and presenting mortgage related opportunities to the Society
- Team player with one focus on delivery of exceptional service
- Ability to interpret accounts and support self-employed borrowers
- Ability to support the wider team and impart mortgage knowledge when required
- Ability to interpret data and identify opportunities
- Adhering to the Right First Time framework
Main Duties Within Role
- To grow, manage and maintain relationships with our Intermediary Partners, Networks and Clubs to meet the Society’s financial targets, product mix and margin.
- To educate our Intermediaries about the Society’s Mortgage Proposition in support of their customers.
- To design and present powerful presentations to highlight our mortgage proposition.
- Attend intermediary team meetings, network or club roadshows or conferences to talk about our proposition.
- To listen to our Intermediaries and share their views to improve our mortgage offering.
- To adapt communication styles to suit the personality of the Intermediary.
- Speak to frustrated intermediaries where needed, understand their position and resolve where appropriate.
- To spot opportunities for the Society, creating proposals to present to appropriate committees for approval.
- To liaise with Marketing to ensure relevant correct content of all external marketing literature.
- To act as part of one Intermediary Team, supporting others within the team or different departments with your mortgage knowledge, coaching or training.
- Pick up stuck / declined cases, review, liaise with the Intermediary and present a credible solution where appropriate.
- Maintain external mortgage knowledge and become the Society’s Intermediary expert.
Qualifications & Accreditations
- CeMap qualification or equivalent
- Minimum of 4 GCSE passes Grade C / level 5 or above including Maths and English
- Full Driving Licence
Skills
- Thorough mortgage market knowledge
- Thorough Society’s Lending Criteria knowledge
- Relationship building skills
- Time Management
- Thorough Fact Finding
- Self-motivated
- Ability to analyse and interpret self-employed accounts, business plans & forecasts
Benefits
- Sharing in Success bonus (discretionary)
- Annual holiday – 23 days plus Bank holidays. Plus a day for your birthday, a Christmas shopping day and your work anniversary. You will also have the option on an annual basis to purchase an additional 5 days holiday.
- Vitality private health care, which includes discounts for cinema tickets, Café Nero, and other lifestyle products.
- Medicash cashback for an array of services including Dental, Prescriptions, Therapies and more.
- Beneficial staff mortgage rate.
- Group pension scheme – where you pay in 4%, following probation, we pay in 12%.
- Support for learning and personal development within your role.
- Opportunities to progress your career in general.
Come and join a thriving independent mutual, where your contribution will help our customers.
Business Development Manager employer: Hollybank Trustees Ltd
Join a thriving independent mutual in Cambridge as a Business Development Manager, where you'll enjoy a dynamic work culture that prioritises relationship-building and exceptional service. With generous benefits including a competitive salary, private healthcare, and opportunities for personal development, this role offers a rewarding career path in the banking and financial services sector. Embrace the chance to grow your expertise while making a meaningful impact on our intermediary partners and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! You need to be able to present yourself and your ideas clearly and confidently. Whether it’s a casual chat or a formal presentation, being prepared will help you stand out as a dynamic candidate.
✨Tip Number 3
Research the company thoroughly. Understand their values, mission, and recent developments. This knowledge will not only help you tailor your conversations but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After meeting someone or attending an event, drop them a message to thank them for their time and express your interest in staying connected. It’s a simple way to keep the conversation going and reinforce your enthusiasm.
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Development Manager role. Highlight your relationship-building abilities and any relevant mortgage market knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our Intermediary Team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions, especially in the mortgage sector!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Mortgage Market
Before the interview, brush up on your mortgage market knowledge. Understand current trends, challenges, and opportunities in the sector. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Build Rapport with Interviewers
Since this role is all about relationship building, practice your interpersonal skills. Be friendly, listen actively, and engage with your interviewers. Show them that you can adapt your communication style to different personalities, just like you would with intermediary partners.
✨Prepare Powerful Presentations
Expect to showcase your presentation skills during the interview. Prepare a short presentation about the Society’s mortgage proposition or a related topic. This will demonstrate your ability to convey complex information clearly and effectively, which is crucial for the role.
✨Showcase Problem-Solving Skills
Be ready to discuss specific examples where you've successfully resolved issues or identified opportunities in previous roles. Highlight your analytical skills and how you've used them to support self-employed borrowers or improve service delivery.
