At a Glance
- Tasks: Join our Business Support team to assist with workflows and administrative duties.
- Company: PM+M, a vibrant and award-winning firm of Chartered Accountants.
- Benefits: Enjoy 25 days holiday, flexible working, and extensive learning opportunities.
- Other info: Flexible working practices and a culture that values your personal development.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Previous office support experience and a passion for client service.
The predicted salary is between 25000 - 35000 £ per year.
Location: Hybrid / Blackburn BB1 5QB, UK
Job type: Permanent / Full-time
Sector and subsector: Business Support | Administration
Salary: Negotiable salary
The role in brief:
An opportunity has arisen to join the Business Support team, providing assistance to the wider firm with workflows and other administrative duties, and being a Business Support Champion for the Cloud Accounting team. This role will be based in Blackburn, but will require working one day per week in the Bury office.
Who we are looking for:
This is an ideal opportunity for an established office support candidate, working as part of a wider support team, in a fast-paced role with an eye for detail; someone who is always keen to take on new tasks and use their initiative. You will need to provide excellent service to clients, in accordance with the firm's values, procedures, prevailing legislation, and good professional practice so as to meet or exceed clients' expectations and needs.
What the role involves:
- To undertake administrative duties for the wider firm including all client facing administration and client take on procedures.
- To generate letters and prepare final signed account packages to send to clients.
- To assist with mail shots and ad-hoc projects.
- To provide support with printing, photocopying and binding.
- Undertake any other administration duties required to support the efficient operation of the team.
- To assist on reception during busy periods, periods of sick leave and holidays.
- Opportunity to build up to undertaking some PA duties as the role progresses.
- Working closely with the Cloud Accounting team as a Business Support Champion to enhance administration efficiencies and client service.
- Managing email inboxes for the Cloud Accounting Director and Partner.
We provide a complementary range of learning opportunities to ensure that you maximise your potential in areas such as becoming a trusted adviser, how to network, presentation skills etc with opportunities for progression around the firm. These will comprise personal effectiveness as well as your technical skills. We have 6 monthly performance review conversations to ensure your development is on track, as well as optional monthly 1-2-1s. You will also have the opportunity to work with a mentor. We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North-West firm of finance professionals.
Qualifications & attributes:
- Keen to play an active role in a dynamic team and willing to contribute to the success of the team and the firm as a whole.
- Passionate about providing great client service.
- Great at communicating with people at all levels – face to face and in writing.
- Positive and good at using your initiative.
- Good at working under pressure.
- Motivated and well organised, with high levels of attention to detail.
- You will have worked in a similar professional services environment, or even an Accountancy Practice.
About PM+M:
We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury and a hub in Burnley, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role. We are a member of Praxity, the 7th largest global accountancy association and the largest association of independent firms. Being part of Praxity allows us to have strong international connections and a great source of secondment opportunities.
Joining the PM+M team will help take your career to the next level. You will be joining a values led organisation with a unique culture where you will be encouraged to take ownership of your own development and achieve your career goals. We understand that we thrive when we help our clients succeed and that is our core purpose. We also understand that, to do that, our people need to succeed and be happy and fulfilled. Everyone is different and has different hopes and dreams and different personal circumstances at different stages of their lives. Our task is to listen to you, understand what you want to achieve next and then work with you to help you get there. Our working practices are really flexible, based on high degrees of trust and empowerment and can flex to suit your circumstances and needs.
Benefits:
- 25 days' holiday per annum + bank holidays
- Office closedown over Winter Break
- Flexible Easter Break, to account for other religious festivals
- On site free parking
- Employer pension contribution of 8%
- Death in service life cover of 4 x salary
- Weekly flexi time
- Agreed overtime
- Family friendly policies including enhanced maternity, paternity, adoption and shared parental pay
- Flexible benefits (salary sacrifice) scheme including a range of benefits such as private medical insurance, extra holidays, electric car scheme etc
- Full technical and soft skills training and support
- Cycle to work scheme
- Employee well-being portal
- Access to the WeCare app that offers health, well-being, financial and legal support
- Dress for your day policy and dress down Fridays
- Paid sick leave
- Extensive learning & development opportunities and study support
- Firm wide success bonus based on the achievement of certain financial metric(s).
- Access to Dashlane password manager for you + 9 of your family and friends
- Fee-free service to whole of market mortgage and insurance advice
- Access to Able Futures support, a Mental Health Support Service
Business Support Team Member in Burnley employer: Hollybank Trustees Ltd
Hollybank Trustees Ltd is an exceptional employer, offering a dynamic work environment in Rough Hills, England, where collaboration and client-focused strategies thrive. With a flexible hybrid working model, a comprehensive benefits package including an enhanced pension scheme, and ample opportunities for professional development, employees are empowered to grow their careers while making a meaningful impact in the investment advisory sector.
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We think this is how you could land Business Support Team Member in Burnley
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We think you need these skills to ace Business Support Team Member in Burnley
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at Hollybank Trustees Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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How to prepare for a job interview at Hollybank Trustees Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Know their business model
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