Apprentice Field Technician in Birmingham

Apprenticeship Course: Level 4 Network Engineer

Location: Midlands

Working Hours: 37.5 hours

Eligibility Criteria: Individuals must have a valid and eligible residency status to apply for this role.

About us: Founded in 2005, TXO is the global full-circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals. By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact. Through urban mining and asset recovery, we help reduce reliance on raw materials, driving performance, profit, and purpose. We operate globally with key hubs in the UK, USA, Sweden, France, Germany, Australia, and Brazil, and backed by TowerBrook Delta, we’re accelerating the shift to a smarter, more sustainable network ecosystem. Join us and help transform technology for a more sustainable future.

The Opportunity: Our client is recruiting for an Apprentice Field Technician to join their team in Midlands. The Level 4 Network Engineer apprenticeship programme that we are offering will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

About the role: During the 24 months, you will learn all of the responsibilities and accountabilities of a Field Technician, which is a key role within the Field Engineering Team. The role of Field Technician - Engineer is to carry out all Field-based activities associated with building and testing new solutions and the de-commissioning and de-installation for our customers both at customer premises as well as on Vodafone’s core network sites. The role will also get involved in repair activity, which involves troubleshooting and replacing equipment at customer premises or within the core network. Representing our brand and delivering an excellent level of service for our business customers is also a key component of this role. The Field Engineering role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments. Internal and external rooftop based working including the use of ladders up to 3 metres is essential and the role holder will be expected to undertake regular health assessments to ensure that all physical aspects of the role may be carried out safely. Once graduated, an amount of the role may consist of lone working and so the ability to work efficiently, safely and independently is a must.

What we will be looking for in you: We are looking for individuals who are self-motivated with a keen sense of intrigue, a desire to fix anything and everything, great communication and team-working skills and a passion for making the experience of our customers the best in the industry. The role holder must be willing to travel afield, working away from home on occasion and be comfortable working at heights. Upon graduation, the Field Technician role comes with a branded commercial vehicle so you will need to have the ability to park this at or near your home. We need individuals with the ability to work in a focused and flexible manner, putting the needs of the customer first. Having a passion for technology is also important, as is the ability to learn new skills quickly in this constantly changing and evolving environment. This role also requires someone who has a flexible attitude to working hours, as the Field Delivery team may need to provide Field resources to facilitate customer demands. As such there may be a requirement to work on shift or standby rotas. Depending on the specific needs of the team in question, our working patterns may include weekday, weekend and night working.

Requirements: You need to be 18 years or over on 1st Sept 2026 and match the following requirements:

• A full clean driving license
• A minimum of 5 GCSEs at grade C or above including Maths and English at GCSE or A Level, or an equivalent level qualification such as a Level 2 apprenticeship. GCSEs in Science subjects desirable.
• Have lived in the EU for 3 years or more and have the right to work
• NOT have a qualification already at degree level or higher in the same subject
• NOT already have studied a similar level apprenticeship