At a Glance
- Tasks: Lead a compassionate team to deliver exceptional community care and support service users.
- Company: Connected Health, transforming homecare across Northern Ireland and Ireland.
- Benefits: Competitive salary, KPI bonuses, career development, and various employee perks.
- Other info: Join a dynamic team with a commitment to equality and inclusion.
- Why this job: Make a real difference in people's lives while advancing your leadership skills.
- Qualifications: 3+ years in domiciliary care, team leadership experience, and a valid UK driving licence.
The predicted salary is between 37338 - 40000 £ per year.
Location: On site / Belfast, UK
Job Type: Permanent / Full-time
Sector and Subsector: Medical & Healthcare | Healthcare Assistants
Annual Salary range: from £30,000.00 to £32,000.00
Join Our Team as a Community Care Manager in Belfast. Are you passionate about domiciliary care and ready to take the next step in your leadership journey? As Community Care Manager, you’ll play a key role in shaping exceptional care within the community, supporting both our service users and the incredible care teams who deliver life‑changing support every day. You’ll lead with compassion, empower your team to succeed, and help us continuously improve the way we care.
Why Choose Connected Health
- Bonus: Up to £2,000 a year KPI Bonus
- Employee Recognition: Awards for Employee of the Month, Quarter, and Year
- Career Development: Accredited homecare training and leadership opportunities
- Extra Benefits: Pool Car, Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Who We Are Looking For
- 3+ years’ experience in domiciliary care
- Full, valid UK driving licence and appropriate insurance for business vehicle use
- Experience leading a team
- Previous experience creating rotas
- Using your initiative to make the lives of our service users better
- Think creatively to solve problems and overcome obstacles
- Be flexible and able to work in the community to cover sickness if needed
- Positive & engaging
- Ability to build great working relationships
- Punctual & reliable
- Committed to the health and social care career path
- Great at planning and organising my own workload
Key Responsibilities and Duties
- Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
- Work towards business growth targets and KPIs.
- Accountable for the provision of on‑call telephone services in your area Monday to Sunday ensuring effective management.
- Direct line management of area‑specific Care Team, including management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
- Follow internal company process and procedure, liaising with the Finance and HR Team.
- Ensure regular communication on a team and individual basis.
- Manage the 12‑week induction of new starters for the designated area and supervise and appraise.
- Attend client reviews as required.
- Deal directly with Care Managers and Health Trusts as necessary.
- Onboard new clients.
- Provide emergency care assistant cover as needed.
- Report safeguarding/client issues to the direct line manager promptly.
- Communicate and participate effectively with the Quality and Compliance team regarding NISCC and Incident Management.
- Ensure the quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of client care folders monthly, ensuring details are up to date and records are filed monthly.
- Assist with personal development of staff within the Care Team and address staff issues confidentially and efficiently.
Additional Responsibilities
- To undertake any other reasonable duties as required.
About Us
At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace, and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
Community Care Manager in Belfast employer: Hollybank Trustees Ltd
At Connected Health, we pride ourselves on being an exceptional employer in the heart of Belfast, offering a supportive and empowering work culture for our Community Care Managers. With a strong focus on employee recognition, career development through accredited training, and a range of benefits including a KPI bonus and wellbeing package, we are dedicated to fostering growth and innovation within our team. Join us in making a meaningful impact in the community while enjoying the unique advantages of working in a dynamic healthcare environment.
