At a Glance
- Tasks: Support lifecycle activities and provide technical assistance to customers in a dynamic engineering environment.
- Company: FORDS, a leading innovator in packaging technology with a century of trusted reputation.
- Benefits: Competitive salary and the chance to work with top brands in various industries.
- Other info: Exciting opportunities for career growth and development in a collaborative setting.
- Why this job: Join a committed team and make a real impact in customer support and service.
- Qualifications: Background in mechanical or electrical engineering and experience in manufacturing.
The predicted salary is between 30000 - 40000 € per year.
Location: On site / Ronald Cl, Kempston, Bedford MK42 7SH, UK
Job type: Permanent / Full-time
Sector and subsector: Engineering | Mechanical
Salary: Competitive salary
The Role
We have an exciting opportunity for an experienced Lifecycle Engineer to join a growing team. The ideal candidate will have a background in mechanical or electrical engineering and experience within a manufacturing environment. The Lifecycle Engineer will provide technical and administrative support for all aspects of Lifecycle activities, communicating regularly with our global customers from initial enquiries to preparing detailed proposals relating to all Fords products. The selected individual will join a committed team focused on delivering outstanding customer support and service while meeting established revenue and margin objectives.
The Company
FORDS is an award‑winning design and manufacturing business and world leader in packaging innovation and technology. We design and develop unique foil closures, and build cutting‑edge machinery that delivers, applies and seals them to all manner of products. For a century, Fords has built a trusted reputation for providing innovative and creative sealing solutions to the biggest brands in the food, beverage, pharmaceutical and personal care industries.
Key Duties
- Provide a professional, rapid response to customers.
- Provide commercial and technical assistance to customers including spare parts identification, provision of drawings, parts lists, and general technical support.
- Proactively identify and secure further business opportunities with customers and undertake proactive initiatives to secure enquiries and orders.
- Prepare proposals and negotiate commercial terms and conditions to ensure additional business is gained through repairs, refurbishments, upgrades and modpacks for existing machines.
- Diligently and methodically ensure all necessary information is inputted into the relevant ERP (Epicor) and CRM (Salesforce) systems to ensure correct process flow throughout the business.
- Assume responsibility for the management of projects undertaken including allocating resources to achieve successful completion.
- Work with the Head of Commercial on proactive initiatives to increase opportunities for spare parts, reconditioning, upgrades.
Lifecycle Engineer in Bedford employer: Hollybank Trustees Ltd
FORDS is an exceptional employer, offering a dynamic work environment in Kempston, Bedford, where innovation meets tradition. With a strong focus on employee development and a commitment to outstanding customer service, team members enjoy competitive salaries, comprehensive training, and opportunities for career advancement within a globally recognised leader in packaging technology. Join us to be part of a collaborative culture that values creativity and proactive problem-solving, ensuring every employee can contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Lifecycle Engineer in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work at FORDS or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing about FORDS' innovative packaging solutions will help you stand out and show your genuine interest in the role of Lifecycle Engineer.
✨Tip Number 3
Practice your communication skills! As a Lifecycle Engineer, you'll need to interact with customers regularly. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lifecycle Engineer in Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lifecycle Engineer role. Highlight your mechanical or electrical engineering background and any relevant experience in manufacturing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at FORDS. Be sure to mention your customer support experience and any successful projects you've managed.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your familiarity with ERP and CRM systems like Epicor and Salesforce, as these are crucial for the role. We love candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Engineering Basics
Brush up on your mechanical and electrical engineering principles. Be ready to discuss how these concepts apply to lifecycle activities, as well as any relevant experience you have in a manufacturing environment.
✨Understand the Company and Its Products
Familiarise yourself with FORDS and their unique foil closures. Knowing their products and innovations will help you demonstrate your interest and show how you can contribute to their mission of providing outstanding customer support.
✨Prepare for Customer Interaction Scenarios
Since the role involves regular communication with global customers, think of examples where you've successfully handled customer inquiries or provided technical support. This will showcase your ability to respond professionally and rapidly.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing projects, especially in terms of resource allocation and ensuring successful completion. Highlight any tools or systems you've used, like ERP or CRM software, to manage processes effectively.
