Apprentice Field Technician

Apprentice Field Technician

Apprenticeship 18000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Learn to build, test, and repair technology solutions in a dynamic field environment.
  • Company: Join TXO, a global leader in sustainable technology lifecycle management.
  • Benefits: Gain valuable experience, earn a Level 4 qualification, and enjoy career growth opportunities.
  • Other info: Flexible working hours with opportunities for travel and hands-on experience.
  • Why this job: Kick-start your tech career while making a positive impact on the environment.
  • Qualifications: Must be 18+, have a clean driving licence, and 5 GCSEs including Maths and English.

The predicted salary is between 18000 - 25000 £ per year.

Apprenticeship Course: Level 4 Network Engineer

Location: London to Newbury

Working Hours: 37.5 hours

Eligibility Criteria: Individuals must have a valid and eligible residency status to apply for this role.

About us

Founded in 2005, TXO is the global full-circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals. By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact. Through urban mining and asset recovery, we help reduce reliance on raw materials, driving performance, profit, and purpose. We operate globally with key hubs in the UK, USA, Sweden, France, Germany, Australia, and Brazil, and backed by TowerBrook Delta, we’re accelerating the shift to a smarter, more sustainable network ecosystem. Join us and help transform technology for a more sustainable future.

The Opportunity

TXO is recruiting for an Apprentice Field Technician to join their team in London to Newbury. The Level 4 Network Engineer apprenticeship programme that we are offering will allow you to kick‑start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with valuable first‑hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

About the role

During the 24 months, you will learn all of the responsibilities and accountabilities of a Field Technician, which is a key role within the Field Engineering Team. The role of Field Technician - Engineer is to carry out all Field-based activities associated with building and testing new solutions and the de‑commissioning and de‑installation for our customers both at customer premises as well as on Vodafone’s core network sites. The role will also get involved in repair activity, which involves troubleshooting and replacing equipment at customer premises or within the core network. Representing our brand and delivering an excellent level of service for our business customers is also a key component of this role. The Field Engineering role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments. Internal and external rooftop based working including the use of ladders up to 3 metres is essential and the role holder will be expected to undertake regular health assessments to ensure that all physical aspects of the role may be carried out safely. Once graduated, an amount of the role may consist of lone working and so the ability to work efficiently, safely and independently is a must.

What we will be looking for in you

We are looking for individuals who are self‑motivated with a keen sense of intrigue, a desire to fix anything and everything, great communication and team‑working skills and a passion for making the experience of our customers the best in the industry. The role holder must be willing to travel afield, working away from home on occasion and be comfortable working at heights. Upon graduation, the Field Technician role comes with a branded commercial vehicle so you will need to have the ability to park this at or near your home. We need individuals with the ability to work in a focused and flexible manner, putting the needs of the customer first. Having a passion for technology is also important, as is the ability to learn new skills quickly in this constantly changing and evolving environment. This role also requires someone who has a flexible attitude to working hours, as the Field Delivery team may need to provide Field resources to facilitate customer demands. As such there may be a requirement to work on shift or standby rotas. Depending on the specific needs of the team in question, our working patterns may include weekday, weekend and night working.

Requirements

  • You need to be 18 years or over on 1st Sept 2026 and match the following requirements:
  • A full clean driving license
  • A minimum of 5 GCSEs at grade C or above including Maths and English at GCSE or A Level, or an equivalent level qualification such as a Level 2 apprenticeship. GCSEs in Science subjects desirable.
  • Have lived in the EU for 3 years or more and have the right to work
  • NOT have a qualification already at degree level or higher in the same subject
  • NOT already have studied a similar level apprenticeship

Apprentice Field Technician employer: Hollybank Trustees Ltd

TXO is an exceptional employer that prioritises employee growth and development through its Level 4 Network Engineer apprenticeship programme, offering hands-on experience in a dynamic and evolving industry. With a commitment to sustainability and innovation, employees are supported in their career journeys while contributing to meaningful environmental goals. The collaborative work culture fosters teamwork and communication, making it an ideal environment for those passionate about technology and customer service.

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Contact Details:

Hollybank Trustees Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Apprentice Field Technician

Tip Number 1

Get to know the company! Research TXO and understand their mission around sustainability and technology. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can really boost your chances.

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to the Field Technician role. Think about your problem-solving skills and how you can demonstrate your passion for technology and customer service.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining TXO and kick-starting your career in this exciting field.

We think you need these skills to ace Apprentice Field Technician

Field Engineering
Troubleshooting
Customer Service
Communication Skills
Teamwork
Manual Handling
Health and Safety Awareness

Some tips for your application 🫡

Show Your Passion for Technology:When writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that demonstrate your interest and how you’ve engaged with tech in the past.

Tailor Your Application:Make sure to customise your application to fit the role of Apprentice Field Technician. Highlight your skills and experiences that align with the responsibilities mentioned in the job description, like teamwork and problem-solving.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and motivations without having to sift through unnecessary fluff!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company there.

How to prepare for a job interview at Hollybank Trustees Ltd

Know Your Tech

Brush up on your technical knowledge related to network engineering. Familiarise yourself with basic concepts, tools, and technologies that a Field Technician might encounter. This will not only help you answer technical questions but also show your genuine interest in the role.

Show Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in the past, especially those related to technology or teamwork. TXO values individuals who can think on their feet and troubleshoot effectively, so be ready to discuss specific situations where you’ve successfully resolved issues.

Demonstrate Your Communication Skills

As a Field Technician, you'll need to communicate clearly with customers and team members. Practice explaining complex ideas in simple terms. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your ability to engage with others.

Be Ready for Physical Aspects

Since the role involves physical work, be prepared to discuss your comfort level with manual tasks and working at heights. Highlight any relevant experience you have, such as previous jobs or activities that required physical stamina, to reassure them of your capability.