At a Glance
- Tasks: Lead the IT support team and ensure smooth operations for colleagues.
- Company: Hollybank Trustees Ltd, a supportive and dynamic workplace in Alcester.
- Benefits: Company vehicle, pension scheme, and 25 days annual leave plus bank holidays.
- Other info: Join a collaborative team with opportunities for personal and professional growth.
- Why this job: Make a real difference by enhancing IT support and mentoring your team.
- Qualifications: Significant experience in IT service environments and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
Hollybank Trustees Ltd in Alcester seeks an IT Support Team Lead to oversee day-to-day IT support operations.
You will ensure minimal operational friction for colleagues while managing the IT Support Desk Engineer and coordinating third-party suppliers.
The ideal candidate will have significant experience in IT service environments, effectively drive issue resolution, and support Microsoft 365 applications like Teams and Outlook.
Benefits include a company vehicle, pension scheme, and 25 days of annual leave plus bank holidays.
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We think you need these skills to ace Onsite IT Support Team Lead - Service Desk & Mentoring in Alcester
IT Support Management
Microsoft 365
Teams
Outlook
Issue Resolution
Team Leadership
Operational Management
