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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join the vibrant Hollister team at Grand Arcade.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be a key player in driving sales and enhancing customer satisfaction.
- Qualifications: Strong leadership skills and a passion for retail.
- Other info: Opportunity for growth within a dynamic and supportive team.
The predicted salary is between 18000 - 30000 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Hollister - Key Lead, Grand Arcade in Newtown employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Grand Arcade in Newtown
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hollister's product range and brand values. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As a Key Lead, you'll be guiding and coaching others. Think of examples from your past experiences where you've successfully led a team or improved customer service. Share these stories during your interview!
✨Tip Number 3
Be ready to discuss your availability! Since the role requires weekend work and flexibility, make sure you’re clear about when you can commit. This shows you're serious about the job and ready to meet the store's needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Hollister team right from the start.
We think you need these skills to ace Hollister - Key Lead, Grand Arcade in Newtown
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us know how much you care about providing a top-notch experience for customers. Share any relevant experiences where you've gone above and beyond to make someone's day better!
Highlight Your Leadership Skills: As a Key Lead, you'll be guiding others, so make sure to showcase any leadership roles you've had in the past. Whether it's coaching teammates or taking charge during busy times, we want to see how you can inspire and motivate others.
Be Detail-Oriented: Attention to detail is key in retail! In your application, mention specific examples where your keen eye for detail has made a difference, whether it’s in visual displays or ensuring smooth operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Hollister Co.
✨Know Your Product Inside Out
Make sure you brush up on Hollister's product range and brand values. Being able to discuss specific items and how they fit into the overall brand story will show your passion and understanding, which is crucial for a Key Lead role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or coached others in previous roles. Highlighting your ability to guide Brand Reps and Stock Associates will be key, so think of situations where you’ve motivated a team to achieve sales goals.
✨Showcase Your Customer Service Skills
Be ready to share experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond to ensure a great shopping experience, as this aligns perfectly with the Key Lead's responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's performance metrics or how the team collaborates during peak times. This shows your proactive thinking and genuine interest in contributing to the store's success, which is exactly what they’re looking for.
