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For Companies At a Glance
- Tasks: Lead the team, enhance customer experience, and drive store performance.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, career advancement, and competitive incentives.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; passion for fashion and customer service is key.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
What You'll Do
- Act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively.
- The Key Lead is responsible for ensuring all customers receive quality in-store experience.
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Drive store performance on the floor through customer experience and daily sales attainment
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred
- Supervisor/ Managerial Experience - No supervisory/ management experience is required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Adaptability/Flexibility & Stress Tolerance
- Multi-Tasking
- Work Ethic
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, Regent Street in London employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Regent Street in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's products, values, and customer base. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your interview skills! Prepare answers for common questions and think about how your experience aligns with the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Abercrombie & Fitch Co. family!
We think you need these skills to ace Hollister - Key Lead, Regent Street in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about your interests in fashion and retail.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your relevant retail experience and any leadership skills, even if they’re informal. We love seeing how you connect with our brand values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hollister Co.
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their products, values, and target audience. This will not only show your genuine interest but also help you connect your experiences to their brand ethos.
✨Showcase Your Retail Experience
Even if you don't have supervisory experience, highlight your retail background. Discuss specific situations where you enhanced customer experience or contributed to sales. Use examples that demonstrate your proactive thinking and attention to detail.
✨Demonstrate Communication Skills
As a Key Lead, effective communication is key. Prepare to discuss how you've successfully interacted with customers and team members in the past. Think of scenarios where your interpersonal skills made a difference in a retail setting.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and stress tolerance. Prepare answers for scenarios like handling difficult customers or managing multiple tasks during busy periods. This will showcase your ability to thrive in a fast-paced environment.
