Floor Lead: Inspire Sales & Customer Experience in London
Floor Lead: Inspire Sales & Customer Experience

Floor Lead: Inspire Sales & Customer Experience in London

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations and inspire your team to deliver exceptional customer experiences.
  • Company: Global apparel retailer with a focus on teamwork and customer satisfaction.
  • Benefits: Competitive benefits and opportunities for career advancement.
  • Why this job: Join a supportive team and make a real impact on sales and customer experience.
  • Qualifications: High school diploma and at least 1 year of retail experience required.
  • Other info: Dynamic environment with great potential for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

A global apparel retailer seeks a Floor Supervisor in Greater London to lead store operations and ensure customer satisfaction.

Responsibilities include:

  • Guiding staff
  • Managing in-store experiences
  • Driving sales performance

Candidates should have a high school diploma and at least 1 year of retail experience. This role offers competitive benefits and opportunities for career advancement within a supportive team environment.

Floor Lead: Inspire Sales & Customer Experience in London employer: Hollister Co.

As a global apparel retailer, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture in Greater London. Our Floor Lead role not only offers competitive benefits but also provides ample opportunities for personal and professional growth within a supportive team environment, making it a rewarding place to build your career while ensuring exceptional customer experiences.
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Contact Detail:

Hollister Co. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Floor Lead: Inspire Sales & Customer Experience in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Floor Lead position. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to sales and customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers. Remember, showing your passion for customer satisfaction can really set you apart!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. When you find a role that excites you, apply through our website to streamline the process and increase your chances of landing that interview.

✨Tip Number 4

Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind for the hiring team. It shows your enthusiasm for the role and reinforces your commitment to providing an excellent customer experience.

We think you need these skills to ace Floor Lead: Inspire Sales & Customer Experience in London

Leadership Skills
Customer Service Skills
Sales Performance Management
Team Management
Retail Experience
Communication Skills
Problem-Solving Skills
Operational Management
Staff Training and Development
Adaptability
Time Management

Some tips for your application 🫑

Show Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've led teams or managed customer interactions in the past, so don’t hold back on those examples!

Tailor Your Application: Take a moment to tailor your application to the Floor Lead role. Use keywords from the job description, like 'customer satisfaction' and 'sales performance', to show us you understand what we're looking for.

Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for retail and how you inspire others, as this is key to leading our team and enhancing customer experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Hollister Co.

✨Know the Brand Inside Out

Before your interview, make sure you research the global apparel retailer thoroughly. Understand their values, mission, and the types of products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Leadership Skills

As a Floor Lead, you'll be guiding staff and managing in-store experiences. Prepare examples from your past retail experience where you've successfully led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Your Sales Acumen

Be ready to discuss how you've driven sales performance in previous roles. Think of specific strategies you've implemented that resulted in increased sales or enhanced customer experiences. This will highlight your ability to meet the expectations of the role.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's current challenges, team dynamics, or opportunities for career advancement. This shows you're not just interested in the job, but also in contributing to the team's success.

Floor Lead: Inspire Sales & Customer Experience in London
Hollister Co.
Location: London

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