At a Glance
- Tasks: Lead the team to deliver an amazing customer experience and drive store performance.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; strong communication and customer focus are key.
- Other info: Work in a vibrant environment with a supportive team culture.
Overview
coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You\’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule
Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education – High School Diploma/ G.E.D. equivalent preferred
- Retail Experience – At least 1 year of retail experience is preferred
- Supervisor/ Managerial Experience – No supervisory/ management experience is required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and
Omni Channel Services
Additional Information
What You\\\’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you\\\’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\\\’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\\\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister - Key Lead, Trinity Leeds employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hollister - Key Lead, Trinity Leeds
β¨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's products, values, and customer experience. This will not only help you stand out during interviews but also show your genuine interest in the role.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or through social media. Ask them about their experiences and any tips they might have for landing a role at Hollister. You never know who might give you a leg up!
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail and customer service. Role-play with a friend or family member to boost your confidence and refine your answers.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Donβt forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Hollister - Key Lead, Trinity Leeds
Some tips for your application π«‘
Show Your Passion for Retail: When you're writing your application, let us see your enthusiasm for retail! Share any experiences that highlight your love for customer service and how you enjoy creating a great shopping experience.
Tailor Your Application: Make sure to customise your application to fit the Key Lead role. Highlight your relevant skills like teamwork, communication, and any retail experience you have. We want to see how you can contribute to our store's success!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youβd be a great fit for the team.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Hollister Co.
β¨Know Your Brand
Before the interview, dive deep into Hollister's brand values and product offerings. Familiarise yourself with their latest collections and understand what sets them apart in the retail market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
β¨Showcase Your Customer Focus
As a Key Lead, customer experience is paramount. Prepare examples from your past retail experiences where you went above and beyond for customers. Highlight your ability to handle difficult situations and ensure a positive shopping experience, as this will resonate well with the interviewers.
β¨Demonstrate Leadership Potential
Even if you haven't held a formal supervisory role, think of times when you've taken initiative or led a team project. Discuss how you can motivate and coach Brand Reps and Stock Associates to achieve daily sales goals, showcasing your proactive thinking and adaptability.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask. Practice responding to scenarios related to store operations, visual displays, or customer interactions. This will help you articulate your thought process and decision-making skills during the interview.