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For Companies At a Glance
- Tasks: Lead the team, enhance customer experience, and drive store performance.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, career advancement, and competitive incentives.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
What You’ll Do
- Act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively.
- The Key Lead is responsible for ensuring all customers receive quality in-store experience.
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Drive store performance on the floor through customer experience and daily sales attainment
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred
- Supervisor/ Managerial Experience - No supervisory/ management experience is required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Adaptability/Flexibility & Stress Tolerance
- Multi-Tasking
- Work Ethic
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, St. James Quarter employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, St. James Quarter
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's style, values, and customer base. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. They can provide insider tips and might even put in a good word for you. Plus, it shows your enthusiasm for the role!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail. Think about how you'd handle customer interactions or manage store operations. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining the team. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Hollister - Key Lead, St. James Quarter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it relatable and engaging!
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your relevant retail experience and any leadership skills you have, even if they’re informal. We love seeing how you connect with our brand values!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollister Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their product lines, values, and target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Focus
As a Key Lead, customer experience is paramount. Prepare examples from your past retail experience where you went above and beyond for customers. Highlight your ability to create a welcoming environment and how you can lead your team to do the same.
✨Demonstrate Leadership Potential
Even if you don’t have formal supervisory experience, think of times when you took initiative or led a project. Share these stories to show your capability in guiding and coaching others, which is crucial for the Floor Supervisor role.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think about scenarios where you had to multitask or handle stress effectively. Practising your responses will help you feel more confident during the interview.
