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For Companies At a Glance
- Tasks: Lead the team, enhance customer experience, and drive store performance.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, career advancement, and competitive incentives.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
What You'll Do
- Act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively.
- The Key Lead is responsible for ensuring all customers receive quality in-store experience.
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- Drive store performance on the floor through customer experience and daily sales attainment
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred
- Supervisor/ Managerial Experience - No supervisory/ management experience is required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Adaptability/Flexibility & Stress Tolerance
- Multi-Tasking
- Work Ethic
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, St. James Quarter in Edinburgh employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, St. James Quarter in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's products, values, and customer base. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even refer you, which can give your application a serious boost.
✨Tip Number 3
Practice your customer service skills! Since the role focuses on providing a quality in-store experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining the A&F family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Hollister - Key Lead, St. James Quarter in Edinburgh
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service in a way that feels authentic.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your retail experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Hollister Co.
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch Co.'s brands, especially Hollister. Familiarise yourself with their products, values, and target audience. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Retail Experience
Even if you don't have supervisory experience, highlight your retail background. Discuss specific situations where you provided excellent customer service or contributed to sales. Use examples that demonstrate your ability to adapt and thrive in a fast-paced environment.
✨Emphasise Teamwork and Leadership Potential
As a Key Lead, you'll be guiding others. Share experiences where you've successfully collaborated with a team or taken the initiative to lead a project. This will illustrate your capability to coach and support Brand Reps and Stock Associates effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows you're not just interested in the job, but also in how you can contribute to and grow within the company.
