Floor Lead: Inspire Sales & Customer Experience in Edinburgh
Floor Lead: Inspire Sales & Customer Experience

Floor Lead: Inspire Sales & Customer Experience in Edinburgh

Edinburgh Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to deliver exceptional customer experiences.
  • Company: Join a global retail brand with a focus on teamwork and growth.
  • Benefits: Enjoy competitive pay, sales bonuses, and flexible hours.
  • Why this job: Be a key player in creating memorable shopping experiences for customers.
  • Qualifications: Retail experience and strong communication skills are a must.
  • Other info: Perfect for adaptable individuals looking to grow in a dynamic environment.

The predicted salary is between 24000 - 36000 Β£ per year.

A global retail company is seeking a Floor Supervisor in Edinburgh, Scotland. This role involves guiding and coaching staff to ensure smooth store operations and an excellent customer experience.

Candidates are expected to have a high school diploma and at least one year of retail experience. The position offers competitive benefits, including a sales incentive bonus and flexible scheduling.

This role is ideal for those who are customer-focused, adaptable, and possess strong communication skills.

Floor Lead: Inspire Sales & Customer Experience in Edinburgh employer: Hollister Co.

Join a dynamic global retail company in Edinburgh, where we prioritise employee growth and a vibrant work culture. As a Floor Lead, you'll benefit from competitive perks such as a sales incentive bonus and flexible scheduling, all while being part of a team that values customer experience and collaboration. We are committed to fostering an environment where your skills can flourish and your contributions are recognised.
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Contact Detail:

Hollister Co. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Floor Lead: Inspire Sales & Customer Experience in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Floor Lead position. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to customer experience and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your adaptability! During interviews, share specific examples of how you've successfully handled challenges in previous retail roles. This will demonstrate your ability to thrive in a fast-paced environment.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Floor Lead: Inspire Sales & Customer Experience in Edinburgh

Coaching Skills
Customer Service
Retail Experience
Communication Skills
Adaptability
Team Leadership
Problem-Solving Skills
Sales Incentive Understanding

Some tips for your application 🫑

Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create a great experience for customers in your previous roles.

Be Adaptable: Retail can be unpredictable, so share examples of how you've adapted to changes or challenges in the past. We love candidates who can think on their feet and keep things running smoothly!

Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate candidates who can express their thoughts effectively and professionally.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Hollister Co.

✨Know the Company Inside Out

Before your interview, do some homework on the global retail company. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Experience Skills

Since this role is all about inspiring sales and enhancing customer experience, be ready to share specific examples from your past retail experience. Think of situations where you went above and beyond for a customer or successfully resolved a conflict.

✨Demonstrate Leadership Qualities

As a Floor Lead, you'll be guiding and coaching staff. Prepare to discuss your leadership style and how you've motivated team members in previous roles. Use examples that highlight your adaptability and communication skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing positively to the team.

Floor Lead: Inspire Sales & Customer Experience in Edinburgh
Hollister Co.
Location: Edinburgh

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