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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a brand that celebrates individuality.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail experience preferred, but passion and a positive attitude are key.
- Other info: Work in a vibrant environment with a supportive global team.
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, Arndale in Manchester employer: Hollister Co. Stores
Contact Detail:
Hollister Co. Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Arndale in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollister's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Key Lead, you'll need to ensure customers have a great experience. Think of examples from your past retail jobs where you went above and beyond for a customer, and be ready to share those stories.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a supervisor before, think about times when you've taken charge or helped others. Highlight these experiences during your interview to demonstrate your ability to guide and motivate a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hollister team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Hollister - Key Lead, Arndale in Manchester
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about creating a fantastic in-store experience for customers. Share any relevant experiences that highlight your enthusiasm and knowledge of fashion trends.
Tailor Your Application: Make sure to customise your application to fit the Key Lead role. Highlight your previous retail experience and any leadership skills, even if they’re informal. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points if necessary to make your skills and experiences pop out – it helps us see your potential at a glance!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Hollister Co. Stores
✨Know Your Stuff
Make sure you brush up on your product knowledge and brand awareness before the interview. Familiarise yourself with Hollister's latest collections and their brand ethos. This will show that you're genuinely interested in the company and can help you stand out.
✨Show Off Your Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a great experience for customers. This is key for a role that prioritises quality in-store experiences.
✨Demonstrate Leadership Potential
Even if you haven't held a supervisory role before, think about instances where you've taken the lead or helped guide others. Highlight your ability to coach and support team members, as this is crucial for the Key Lead position.
✨Be Ready for Flexibility
Since the job requires working varied hours, be prepared to discuss your availability openly. Show that you're adaptable and willing to take on extra hours during peak times. This will demonstrate your commitment to supporting the store's needs.
