Hollister - Key Lead, Westfield London

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Hollister – Key Lead, Westfield London, London

Client: Hollister Co. Stores

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference:

c6d02166aa5b

Job Views:

10

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. They are part of the store leadership team, focusing on customer experience and team performance.

Responsibilities include:

• Opening and closing routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sale use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Schedule varies weekly, with at least 16 hours per week, including weekends and holidays. Hours may increase during peak times.

Qualifications:

• High School Diploma or G.E.D. preferred
• At least 1 year of retail experience preferred
• No supervisory experience required
• Customer focus, communication, interpersonal skills
• Fashion trend knowledge, outgoing, assertiveness
• Adaptability, stress tolerance, poise, ambition
• Multi-tasking, applied learning, promoting diversity & inclusion, work ethic
• Knowledge of omni-channel services

Benefits:

• Quarterly sales incentive bonus
• Merchandise discount
• Flexible schedule
• Career advancement opportunities
• Global team support

Follow us on Instagram @LIFEATANF. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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