Social network you want to login/join with:
Hollister β Key Lead, Westfield London, London
Client: Hollister Co. Stores
Location: London, United Kingdom
Job Category: Other
β
EU work permit required: Yes
Job Reference:
c6d02166aa5b
Job Views:
10
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. They are part of the store leadership team, focusing on customer experience and team performance.
Responsibilities include:
- Opening and closing routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sale use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Schedule varies weekly, with at least 16 hours per week, including weekends and holidays. Hours may increase during peak times.
Qualifications:
- High School Diploma or G.E.D. preferred
- At least 1 year of retail experience preferred
- No supervisory experience required
- Customer focus, communication, interpersonal skills
- Fashion trend knowledge, outgoing, assertiveness
- Adaptability, stress tolerance, poise, ambition
- Multi-tasking, applied learning, promoting diversity & inclusion, work ethic
- Knowledge of omni-channel services
Benefits:
- Quarterly sales incentive bonus
- Merchandise discount
- Flexible schedule
- Career advancement opportunities
- Global team support
Follow us on Instagram @LIFEATANF. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
#J-18808-Ljbffr
Contact Detail:
Hollister Co. Stores Recruiting Team