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- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a brand that celebrates individuality.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail experience preferred; no management experience needed.
- Other info: Work in a fun environment with a global team that values you!
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, Oracle employer: Hollister Co. Stores
Contact Detail:
Hollister Co. Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Oracle
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's products and values. This way, when you chat with the hiring team, you can show off your passion and understanding of what they stand for.
✨Tip Number 2
Practice your customer service skills! Since the Key Lead role is all about enhancing the in-store experience, think of examples from your past where you've gone above and beyond for a customer. Share these stories during your interview!
✨Tip Number 3
Be ready to showcase your leadership potential! Even if you haven't held a supervisory role before, think about times you've taken charge or helped others. Highlighting your ability to guide and motivate a team will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Hollister - Key Lead, Oracle
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and customer service. Make it engaging and relatable!
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team and enhance the in-store experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollister Co. Stores
✨Know Your Stuff
Make sure you brush up on your product knowledge and brand awareness before the interview. Familiarise yourself with Hollister's latest collections and their target audience. This will show that you're genuinely interested in the brand and ready to provide a quality in-store experience.
✨Show Off Your People Skills
As a Key Lead, you'll be guiding and coaching others, so it's crucial to demonstrate your communication and interpersonal skills. Prepare examples of how you've successfully interacted with customers or led a team in the past. This will highlight your ability to create a positive atmosphere on the shop floor.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks at once. This will help you showcase your proactive thinking and stress tolerance, which are key for this role.
✨Dress the Part
Since you're applying for a fashion retail position, make sure your outfit reflects the brand's style. Dressing appropriately not only shows that you understand the brand but also helps you feel more confident during the interview. Remember, first impressions count!
