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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Hollister Co., a brand that celebrates individuality and style.
- Benefits: Enjoy flexible schedules, discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work at least 16 hours weekly with potential for more during busy times.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register / Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education- High School Diploma / G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred
- Supervisor / Managerial Experience- No supervisory / management experience is required
What it Takes
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability / Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
What You’ll Get
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
- FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister - Key Lead, Meadowhall employer: Hollister Co. Stores
Contact Detail:
Hollister Co. Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Meadowhall
✨Tip Number 1
Familiarise yourself with Hollister's brand values and culture. Understanding their focus on customer experience and team dynamics will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your proactive thinking and attention to detail can set you apart.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to Hollister's offerings. Being able to discuss this knowledge confidently can impress the hiring team.
✨Tip Number 4
Be ready to discuss your adaptability and teamwork skills. As a Key Lead, you'll need to work closely with others, so sharing experiences where you've successfully collaborated can be beneficial.
We think you need these skills to ace Hollister - Key Lead, Meadowhall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Key Lead at Hollister. Highlight your relevant experience in customer service and retail, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your customer focus, communication skills, and any retail experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've provided excellent customer service or led a team, even if informally.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Hollister Co. Stores
✨Showcase Your Customer Focus
As a Key Lead, you'll need to ensure customers have a great in-store experience. Be prepared to share examples of how you've provided excellent customer service in the past and how you can apply that to Hollister.
✨Demonstrate Leadership Skills
Even though supervisory experience isn't required, showing your ability to guide and motivate others is crucial. Think of instances where you've taken the lead in a team setting or helped colleagues improve their performance.
✨Know Your Brand
Familiarise yourself with Hollister's brand values and product offerings. Being able to discuss current fashion trends and how they relate to the brand will show your passion and commitment to the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you've had to think on your feet or handle difficult situations, as this will demonstrate your proactive thinking and attention to detail.
