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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a brand that celebrates individuality.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail experience preferred, but passion and a positive attitude are key!
- Other info: Work with a global team that values you for being yourself.
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister - Key Lead, Buchanan Galleries employer: Hollister Co. Stores
Contact Detail:
Hollister Co. Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Buchanan Galleries
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollister's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Key Lead role is all about ensuring a top-notch customer experience, think of examples from your past where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a supervisor before, think about times when you've taken charge or helped others. Highlighting your ability to guide and motivate a team can really set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit for the Key Lead position!
We think you need these skills to ace Hollister - Key Lead, Buchanan Galleries
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight any retail experience you have in your application. We want to see how you've interacted with customers and contributed to a positive shopping experience.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share what makes you unique and how you can bring that to our team at Hollister.
Tailor Your Application: Take a moment to tailor your application to the Key Lead role. Mention specific skills from the job description, like customer focus and proactive thinking, to show us you're a great fit.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with Hollister.
How to prepare for a job interview at Hollister Co. Stores
✨Know Your Stuff
Make sure you brush up on your product knowledge and brand awareness before the interview. Understanding Hollister's values and current fashion trends will show that you're genuinely interested in the role and can connect with customers effectively.
✨Show Off Your People Skills
As a Key Lead, you'll be guiding and coaching others, so highlight your communication and interpersonal skills. Prepare examples of how you've successfully interacted with customers or worked as part of a team in previous roles to demonstrate your ability to lead and inspire.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you've had to multi-task or handle stress, and be ready to explain how you managed those situations while maintaining a positive customer experience.
✨Dress the Part
Since this is a fashion retail position, make sure your outfit reflects the Hollister brand. Dressing appropriately not only shows your understanding of the company culture but also demonstrates your enthusiasm for the role. Plus, it gives you a confidence boost!
