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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Hollister Co., a trendy brand known for its vibrant culture and stylish clothing.
- Benefits: Enjoy flexible schedules, discounts, bonuses, and career advancement opportunities.
- Why this job: Be part of a dynamic team that values creativity, diversity, and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Follow us on Instagram @LIFEATANF for a glimpse into our culture!
The predicted salary is between 24000 - 36000 £ per year.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
•Schedule will vary weekly but should expect to work at least 16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Associate Assistance Program
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
Hollister - Key Lead, Bluewater employer: Hollister Co. Stores
Contact Detail:
Hollister Co. Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Bluewater
✨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience philosophy. Understanding their approach to customer service will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to Hollister's offerings. This shows your passion for the brand and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare questions about the store's operations and team dynamics. This demonstrates your proactive thinking and genuine interest in contributing to the store's success as a Key Lead.
We think you need these skills to ace Hollister - Key Lead, Bluewater
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Key Lead at Hollister. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV: Make sure your CV reflects your retail experience and any relevant skills such as communication, adaptability, and customer focus. Use specific examples to demonstrate how you've successfully managed similar responsibilities in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Explain why you want to work for Hollister and how your values align with their brand. Mention your ability to enhance customer experiences and lead a team effectively.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Key Lead position.
How to prepare for a job interview at Hollister Co. Stores
✨Show Your Customer Focus
As a Key Lead, you'll need to ensure customers have a great in-store experience. Be prepared to share examples of how you've provided excellent customer service in the past and how you would handle difficult situations.
✨Demonstrate Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to lead and motivate a team is crucial. Talk about any experiences where you've guided others or taken initiative in a retail setting.
✨Know Your Brand
Familiarise yourself with Hollister's brand values and product offerings. Being able to discuss their latest collections or marketing campaigns will show your genuine interest and help you stand out.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to multi-task or adapt to changes quickly, as these are key traits for the role.
