Aftersales Manager – Motor Trade
Location: Gloucestershire
Salary: Up to £55,000 OTE
Benefits: Company Car + Excellent Benefits Package
Job Type: Permanent, Full-Time
Are you an experienced Aftersales Manager looking for your next challenge?
We are recruiting on behalf of a well-established and successful automotive dealership in the Gloucestershire area, seeking a driven and commercially focused Aftersales Manager to lead its busy aftersales operation.
This is an excellent opportunity to join a respected automotive business that prides itself on delivering exceptional customer service, developing its people and maintaining high operational standards.
We're looking for a confident leader who can motivate a team, improve performance and drive profitability while ensuring customers receive an outstanding experience.
The Role
As Aftersales Manager, you will take responsibility for the day-to-day running and overall performance of the aftersales department.
Your key responsibilities will include:
Leading, motivating and developing the service and workshop teams to achieve departmental targets.
Driving workshop productivity, efficiency and profitability.
Delivering exceptional levels of customer satisfaction and retention.
Monitoring departmental KPIs and implementing improvements where required.
Overseeing workshop scheduling, job flow and resource allocation.
Managing customer queries, escalations, warranty matters and technical concerns.
Identifying opportunities to increase revenue and maximise aftersales performance.
Ensuring manufacturer standards, compliance and operational procedures are maintained.
Taking a proactive, hands-on approach to supporting the team when needed.
About You
To be considered for this opportunity, you will ideally have:
Proven experience in an Aftersales Manager, Service Manager or similar management role within the motor trade.
Strong leadership skills with the ability to inspire and develop a successful team.
A good understanding of dealership aftersales operations, w...
Aftersales Manager – Motor Trade - Up to £55,000 OTE in Cheltenham employer: Hollis Personnel Ltd Careers
As a Marketing Manager in the heart of Reading, you'll join a dynamic and supportive team within a well-established financial services firm that values innovation and collaboration. The company fosters a vibrant work culture that encourages professional growth through continuous learning opportunities and mentorship, ensuring you can thrive in your role while making a meaningful impact on the business. With a focus on employee well-being and a commitment to driving engagement, this is an excellent employer for those looking to advance their careers in a rewarding environment.
Contact Details:
Hollis Personnel Ltd Careers Recruitment Team
