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- Tasks: Lead a dynamic store team to deliver exceptional customer experiences and drive commercial success.
- Company: Join Holland & Barrett, a leader in health and wellness with a supportive culture.
- Benefits: Enjoy a competitive salary, performance bonuses, discounts, and extensive wellbeing support.
- Why this job: Make a real impact on health and wellness while developing your leadership skills.
- Qualifications: Proven leadership experience in retail and a passion for health and wellness.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 27500 - 38500 £ per year.
Job Type: Permanent
Store Location: High Street, West Wickham
Working Pattern: 38.75 hours per week
Salary: Up to £33,000 per annum (depending on experience)
Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day.
What You'll Do
- Lead and develop a high-performing store team, driving engagement, motivation, and results.
- Recruit, coach, and retain talent to build a culture of learning and performance.
- Create a customer-first environment that delivers an exceptional experience every time.
- Drive commercial success through effective management of sales, profit and loss, and store operations.
- Maintain strong stock accuracy, availability, and visual presentation standards.
- Ensure compliance with company policies, operational standards, and health & safety requirements.
- Execute marketing, promotions, and planograms with precision and consistency.
- Champion the use of technology to enhance both team performance and customer experience.
- Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who You Are
- A proven leader with experience managing teams and store operations in a retail environment.
- Commercially focused with a strong understanding of financial performance and business drivers.
- A confident communicator who leads with integrity and brings out the best in others.
- Analytical and solutions-oriented, with the ability to make data-driven decisions.
- Passionate about health, wellness, and developing your team to become trusted experts.
- Adaptable and organised, able to balance priorities in a fast-paced environment.
What We Offer
- Monthly Performance Bonus
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Store Manager in West Wickham employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in West Wickham
✨Tip Number 1
Get to know the company inside out! Research Holland & Barrett's values, mission, and recent news. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your passion for health and wellness! Share personal stories or experiences that highlight your commitment to these values. It’ll resonate well with the team at Holland & Barrett.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and professionalism, making you stand out!
We think you need these skills to ace Store Manager in West Wickham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated and developed others in a retail environment, so share specific examples that showcase your leadership style.
Be Customer-Focused: Since delivering an exceptional customer experience is key for us, emphasise your passion for health and wellbeing. Talk about how you've created a customer-first environment in your previous roles and the impact it had on sales and customer satisfaction.
Demonstrate Commercial Awareness: We love candidates who understand the business side of things! Make sure to mention your experience with managing sales, profit and loss, and how you've driven commercial success in past positions. Numbers speak volumes!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Holland & Barrett
✨Know Your Stuff
Before the interview, dive deep into Holland & Barrett's mission and values. Understand their focus on health and wellbeing, and think about how your leadership style aligns with their goals. This will show that you're not just interested in the role, but also in contributing to their vision.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. Be ready to discuss how you can create a customer-first environment and drive commercial success at their store.
✨Be Data-Driven
Since the role requires analytical skills, come prepared with examples of how you've used data to make decisions in previous roles. Whether it’s improving stock accuracy or enhancing sales, showing that you can leverage data effectively will set you apart.
✨Engage with the Interviewers
During the online interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Holland & Barrett and how they see the company evolving. This shows your genuine interest and helps build rapport, making you a memorable candidate.