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- Tasks: Lead consumer insight strategies for Weight Management and enhance customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness committed to innovation and inclusivity.
- Benefits: Enjoy 25% employee discount, bonus, 33 days holiday, private medical care, and more!
- Why this job: Make a real impact on people's health while working in a supportive and diverse environment.
- Qualifications: Experience in consumer insight or analytics, with strong research and storytelling skills required.
- Other info: Flexible hybrid working arrangements with a minimum of 2 days in the office.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Weight Management Insights Manager role at Holland & Barrett
Join to apply for the Weight Management Insights Manager role at Holland & Barrett
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Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
Join Holland & Barrett as an Insight Manager on a 12 months fixed term contract and help shape the future of Weight Management solutions. You\’ll lead the development of consumer-led insight strategies that fuel innovation, enhance customer journeys, and unlock growth in the rapidly evolving health and wellness space. This is a unique opportunity to combine your expertise in research and analytics with a genuine passion for making a difference in people\’s health outcomes.
Key Responsibilities
- Lead the insight strategy for Weight Management, driving evidence-based decisions across product, service, and customer experience.
- Partner with senior stakeholders across healthcare and product to deliver impactful, insight-driven recommendations.
- Conduct and manage research across the full range of methodologies – from segmentation to journey mapping and UX testing.
- Identify and evaluate growth opportunities, including innovation and proposition testing.
- Optimise digital journeys and track key experience metrics (e.g. NPS, CSAT, LTV).
- Stay ahead of market trends and competitor activity to guide commercial strategy.
- Translate complex data into clear, compelling narratives to inform decision-making.
Location:
This role is based in London (or Nuneaton), and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
Key Requirements
- Proven experience in consumer insight or analytics, ideally in health, wellness, or digital services.
- Expertise in both qualitative and quantitative research methods.
- Strong stakeholder management and data storytelling skills.
- Passion for digital health, with a focus on improving customer outcomes and commercial performance.
Our Benefits for this role include, but not limited to:
- H&B Employee Discount – 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique and varying experiences, backgrounds, identities and cultures – I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Contract
Job function
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Job function
Research, Analyst, and Information Technology
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Industries
Wellness and Fitness Services
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Weight Management Insights Manager employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weight Management Insights Manager
✨Tip Number 1
Familiarise yourself with the latest trends in health and wellness, particularly in weight management. This will not only help you understand the market better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the health and wellness sector, especially those involved in consumer insights. Attend relevant industry events or webinars to make connections that could lead to valuable referrals.
✨Tip Number 3
Prepare to discuss your experience with both qualitative and quantitative research methods. Be ready to share specific examples of how you've used these skills to drive insights and influence decision-making in previous roles.
✨Tip Number 4
Showcase your passion for digital health by staying updated on the latest technologies and innovations in the field. Being able to articulate how these advancements can improve customer outcomes will set you apart from other candidates.
We think you need these skills to ace Weight Management Insights Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consumer insight or analytics, particularly in health and wellness. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital health and your ability to drive evidence-based decisions. Mention specific examples of how you've successfully managed research projects or influenced stakeholders in the past.
Showcase Data Storytelling Skills: In your application, emphasise your ability to translate complex data into clear narratives. Provide examples of how you've used data to inform decision-making and improve customer outcomes.
Highlight Stakeholder Management Experience: Demonstrate your strong stakeholder management skills by detailing experiences where you've collaborated with senior stakeholders. Explain how you’ve delivered impactful recommendations based on insights you've gathered.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Health and Wellness
Make sure to express your genuine interest in health and wellness during the interview. Share personal experiences or insights that highlight your commitment to improving people's health outcomes, as this aligns with Holland & Barrett's values.
✨Demonstrate Your Research Expertise
Be prepared to discuss your experience with both qualitative and quantitative research methods. Bring examples of past projects where you successfully led insight strategies, and be ready to explain how these can be applied to the Weight Management role.
✨Prepare for Stakeholder Management Questions
Since the role involves partnering with senior stakeholders, think of examples where you've effectively managed relationships and communicated insights. Highlight your data storytelling skills and how they have influenced decision-making in previous roles.
✨Stay Updated on Market Trends
Research current trends in the health and wellness sector, especially related to weight management. Being knowledgeable about competitors and market dynamics will show your proactive approach and readiness to contribute to Holland & Barrett's commercial strategy.
