Supervisor in Sutton

Supervisor in Sutton

Sutton Full-Time 27900 - 37200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
  • Company: Join Holland & Barrett, a leader in health and wellness retail.
  • Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
  • Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
  • Qualifications: Retail or customer service experience; passion for health and wellness.
  • Other info: Flexible hours with opportunities for personal and professional growth.

The predicted salary is between 27900 - 37200 £ per year.

£13.95 per hour

Job Type: Permanent

Store Location: High Street, Sutton

Working Pattern: 20 hours per week

Hourly Rate: £13.95 per hour

Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.

What You'll Do

  • Lead by example, supporting your Store Manager to drive performance and achieve results.
  • Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
  • Maintain a customer‑first culture across all aspects of store operations.
  • Complete our Qualified to Advise training, so you can support customers with trusted expertise.
  • Oversee stock management, ensuring availability, accuracy, and strong visual standards.
  • Uphold high levels of compliance, safety, and operational excellence.
  • Support commercial performance through cost control, sales focus, and team deployment.
  • Identify opportunities to improve store efficiency and overall results.

Who You Are

  • A confident team player who leads by example and motivates others to succeed.
  • Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
  • Curious and passionate about health, wellness, and helping others make positive choices.
  • Adaptable and comfortable using technology to find information, support customers, and improve results.
  • Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.

What We Offer

  • Up to 28 days annual leave
  • 25% discount in store and online (plus free delivery)
  • £/€50 annual product allowance
  • Life assurance
  • Exclusive discounts on well-known brands
  • Access to Wellhub with gyms, studios and wellbeing apps
  • Free 24/7 confidential support through our Employee Assistance Programme
  • And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.

Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

Supervisor in Sutton employer: Holland & Barrett

Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where team members are encouraged to lead, inspire, and develop their skills. With benefits such as up to 28 days of annual leave, a generous employee discount, and access to wellness resources, our Supervisors play a vital role in enhancing customer experiences while enjoying a fulfilling career in a vibrant retail environment on High Street, Sutton.
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Contact Detail:

Holland & Barrett Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor in Sutton

✨Tip Number 1

Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your leadership stories! Think of examples where you've motivated a team or improved customer service. We want to hear how you can inspire others and drive performance, so be ready to share those experiences during your interview.

✨Tip Number 3

Prepare questions for your interviewer! Show your curiosity about the role and the team by asking about their challenges and successes. This not only demonstrates your interest but also helps you gauge if this is the right fit for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t wait too long; apply today and take the first step towards leading with purpose!

We think you need these skills to ace Supervisor in Sutton

Leadership
Team Motivation
Customer Service
Product Knowledge
Stock Management
Compliance
Operational Excellence
Sales Focus
Problem-Solving
Communication Skills
Adaptability
Technology Proficiency
Retail Experience

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for health and wellness shine through. We want to see how passionate you are about helping others make positive choices!

Tailor Your Application: Make sure to customise your application to highlight your leadership skills and customer service experience. We love seeing how your background aligns with our values and the role of Supervisor.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without any fluff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.

How to prepare for a job interview at Holland & Barrett

✨Know the Company

Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight your ability to coach and inspire others, as this is key to the role.

✨Emphasise Customer Experience

Holland & Barrett places a strong emphasis on customer wellbeing. Be ready to discuss how you've previously delivered exceptional customer service and how you would maintain a customer-first culture in the store. Think of specific scenarios where you made a positive impact on a customer's experience.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving skills and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly convey your thought process and demonstrate your calm, practical approach to challenges.

Supervisor in Sutton
Holland & Barrett
Location: Sutton

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