At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Other info: Embrace diversity and inclusivity while helping others live healthier lives.
- Why this job: Kickstart your retail leadership career with training and growth opportunities in a supportive environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
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8 Week Fixed-Term Contract
Store Location:
The Swan Shopping Centre, Leatherhead
Hours:
10 hours per week
Salary:
ÂŁ13.95 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our
Job Type: 8 Week Fixed-Term Contract
Store Location: The Swan Shopping Centre, Leatherhead
Hours: 10 hours per week
Salary: ÂŁ13.95 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
Wellness and Fitness Services
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Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Highlight situations where you've successfully managed a team or resolved customer issues.
✨Tip Number 3
Practice your communication skills. As a Supervisor, you'll need to effectively convey information to your team and customers, so being clear and confident is key.
✨Tip Number 4
Be ready to discuss how you handle pressure in a fast-paced environment. Share specific strategies you use to stay organised and maintain high standards of customer service.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you demonstrated excellent customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your enthusiasm for the Supervisor role. Mention specific examples of how you've successfully led teams or improved customer experiences in past positions.
Showcase Relevant Skills: In your application, clearly outline your organisational and planning skills. Provide examples of how you've handled pressure in fast-paced environments and how you’ve maintained compliance with health and safety standards.
Highlight Your Commitment to Diversity: Reflect on how your unique experiences contribute to a diverse workplace. Mention any initiatives you've been part of that promote inclusivity, aligning with Holland & Barrett's EPIC values.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Holland & Barrett values exceptional customer service, so be sure to express your enthusiasm for helping customers. Share specific examples from your previous retail experience where you went above and beyond to assist a customer.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Highlight any past experiences where you've successfully managed or coached others. Discuss how you motivate your team and handle challenges in a fast-paced environment.
✨Familiarise Yourself with Health and Wellness Products
Since the role involves becoming a Health & Wellness specialist, take some time to learn about the products Holland & Barrett offers. Mention any relevant knowledge or personal interest in health and wellness during your interview.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and challenging situations. Prepare examples that showcase your problem-solving skills and how you maintain composure in a busy retail setting.