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- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Training includes accredited qualifications to enhance your expertise in health and wellness.
Job Type: Permanent
Store Location: Intu Braehead Shopping Centre, Renfrew
Hours: 30 hours per week
Salary: ÂŁ13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are the next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world-class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy, and ensure full compliance with health and safety.
To become a Health & Wellness specialist, you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications, accredited by our awarding body to Level 2 and Level 3.
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding Holland & Barrett's commitment to health and wellness will help you align your answers during any interviews, showcasing your passion for their products and services.
✨Tip Number 2
Prepare examples from your previous retail experience that demonstrate your leadership skills. Think about times when you've successfully led a team or handled challenging situations, as these will be key points of interest for the hiring managers.
✨Tip Number 3
Brush up on your product knowledge related to health and wellness. Being able to discuss popular products or trends in the industry can set you apart and show your enthusiasm for the role.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing for situational questions. Think about how you would handle busy periods in-store or manage multiple tasks at once, as this is crucial for a supervisory role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Emphasise any previous roles where you led a team or provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness. Mention specific examples of how you've handled challenging situations in a retail environment and how you embody the company's EPIC values.
Showcase Your Communication Skills: In your application, demonstrate your excellent communication abilities. You could include examples of how you've effectively communicated with team members or customers to resolve issues.
Highlight Your Flexibility: Mention your ability to multi-task and adapt in a fast-paced environment. Provide examples of how you've successfully managed multiple responsibilities in previous roles.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous experiences in leadership or teamwork. Highlight any instances where you successfully motivated or coached colleagues, showcasing your ability to inspire others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you've handled challenging situations effectively, particularly in retail settings, and be ready to explain your thought process.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by the company. Being knowledgeable about their offerings will not only impress your interviewers but also demonstrate your commitment to the role.