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For Companies At a Glance
- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse, and inclusive environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embark on accredited training to become a Health & Wellness specialist.
Overview
Permanent position at Holland & Barrett.
Store Location: Grace Reynolds Walk, Camberley
Working Pattern: 10 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people\\\’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
Responsibilities
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
👆 Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the products and services offered by Holland & Barrett will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Highlight your previous retail experience during conversations. Be ready to discuss specific examples of how you've successfully led a team or handled challenging situations, as this will demonstrate your capability for the Supervisor role.
✨Tip Number 3
Prepare to showcase your communication skills. Practice articulating your thoughts clearly and confidently, as effective communication is key in leading a team and providing excellent customer service.
✨Tip Number 4
Be ready to discuss your organisational and planning skills. Think of examples where you've successfully managed multiple tasks or projects, as this will illustrate your ability to thrive in a fast-paced retail environment.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the responsibilities of a Supervisor at Holland & Barrett.
Highlight Relevant Skills: In your application, emphasise your organisation and planning skills, communication abilities, and capacity to work under pressure. These are key traits they are looking for in a candidate.
Showcase Your Commitment to Training: Mention your willingness to engage in training programmes like 'Qualified to Advise' and 'Healthy Expert'. This shows your commitment to becoming a Health & Wellness specialist and aligns with their values.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous experiences in leadership or teamwork. Highlight any instances where you successfully motivated or coached colleagues, showcasing your ability to inspire others.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and challenging situations. Think of examples from your past where you managed difficult customer interactions or resolved conflicts effectively, demonstrating your problem-solving skills.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by the company. Being knowledgeable about their offerings will not only impress your interviewers but also show your commitment to the role.
