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- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career with training and growth opportunities in a supportive environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace diversity and wellbeing in a company that values unique experiences.
Join to apply for the Supervisor role at Holland & Barrett.
Location: Intu Shopping Centre, Derby
Hours: 25 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we will provide you with all the tools to progress. You will assist in leading and coaching our Store Colleagues and act as a role model for world-class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you will embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we would like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.
Wellness begins with you, start your journey today. At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion for the brand during any interviews or discussions.
✨Tip Number 2
Showcase your previous retail experience by preparing specific examples of how you've successfully led a team or handled challenging situations. This will highlight your leadership skills and ability to thrive in a fast-paced environment.
✨Tip Number 3
Practice your communication skills by engaging in conversations about health and wellness topics. Being able to articulate your thoughts clearly will be crucial when interacting with customers and colleagues alike.
✨Tip Number 4
Be prepared to discuss how you can contribute to achieving sales targets and maintaining stock accuracy. Think of strategies you've used in the past that could apply to this role, as it shows your proactive approach to driving financial performance.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you demonstrated excellent customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your enthusiasm for the Supervisor role. Mention specific examples of how you've successfully led teams or improved customer experiences in past positions.
Highlight Relevant Skills: In your application, clearly outline your organisational and planning skills. Provide examples of how you've handled challenging situations in fast-paced environments, as this is crucial for the role.
Showcase Your Commitment to Training: Mention your willingness to engage in training programmes like 'Qualified to Advise' and 'Healthy Expert'. This shows your commitment to becoming a Health & Wellness specialist and aligns with the company's values.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Holland & Barrett values customer service highly, so be sure to express your enthusiasm for helping customers. Share specific examples from your previous retail experience where you went above and beyond to assist a customer.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead and coach a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past.
✨Prepare for Situational Questions
Expect questions about handling challenging situations in a fast-paced environment. Think of scenarios where you had to think on your feet and how you resolved issues effectively.
✨Familiarise Yourself with Health & Wellness Products
Since Holland & Barrett is focused on health and wellness, having a good understanding of their products will set you apart. Research their offerings and be ready to discuss how you can contribute to their mission of promoting healthier lifestyles.
