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For Companies At a Glance
- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join the largest UK Health and Wellness Retailer and kickstart your leadership journey.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days of annual leave.
- Why this job: Be part of a diverse team that values wellbeing and personal growth.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embark on accredited training programs to become a Health & Wellness specialist.
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we’ll provide you with all the tools to progress. You’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you’ll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
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Previous retail experience
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Organisation and planning skills to lead a team of colleagues daily
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Excellent communication
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The ability to work under pressure and handle challenging situations in a fast-paced retail environment
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Passion and enthusiasm for our products
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The ability to complete regular computer-based training to ensure exceptional product knowledge
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The ability to be agile and flexible to multi-task and achieve the best results
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Salary: £13.30 per hour, 25% colleague discount, 28-days annual leave pro rata
Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will demonstrate your commitment to providing world-class service.
✨Tip Number 2
Familiarize yourself with the company's products and services before your interview. Being knowledgeable about their offerings will not only impress your interviewers but also show that you're genuinely interested in becoming a Health & Wellness specialist.
✨Tip Number 3
Highlight your leadership skills by discussing any experience you have in coaching or mentoring others. Even if it's informal, demonstrating your ability to lead and inspire a team will align well with the role of a Supervisor.
✨Tip Number 4
Prepare to discuss how you handle pressure and challenging situations. Retail can be fast-paced, so sharing strategies you've used to maintain composure and achieve results under stress will showcase your suitability for the role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supervisor position. Highlight key responsibilities and required skills, such as customer service passion and retail experience, to tailor your application.
Craft a Tailored CV: Your CV should reflect your relevant experience in retail and leadership. Emphasize your organizational skills, ability to work under pressure, and any previous roles that demonstrate your capability to lead a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with their EPIC values and provide examples of how you've demonstrated excellent customer service in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Highlight any past experiences where you led a team or coached colleagues. Discuss your approach to motivating others and how you handle challenges, as this role requires strong leadership capabilities.
✨Prepare for Situational Questions
Expect questions that assess your ability to work under pressure and manage difficult situations. Prepare scenarios from your past experience where you successfully navigated challenges in a fast-paced environment.
✨Emphasize Your Commitment to Learning
Since the role includes a training program, convey your eagerness to learn and grow within the company. Mention any relevant qualifications or training you've completed and express your willingness to pursue further certifications.
