At a Glance
- Tasks: Lead a team, drive performance, and deliver exceptional customer service.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on customers' health and wellness every day.
- Qualifications: Retail or customer service experience; leadership potential with training provided.
The predicted salary is between 14 - 14 £ per hour.
Job Type: Permanent
Store Location: St James Quarter, St James Square
Working Pattern: 23 hours per week
Hourly Rate: £14.00 per hour
What you'll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28‑days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor (41032) employer: Holland & Barrett
Holland & Barrett is an exceptional employer located in the vibrant St James Quarter, offering a supportive work culture that prioritises employee wellbeing and development. With benefits such as up to 28 days of annual leave, exclusive discounts, and access to wellness resources, we empower our team members to thrive both personally and professionally. Join us to lead with purpose in a role that not only fosters growth but also inspires healthier lives every day.
