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- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail experience, strong communication skills, and a passion for health products are essential.
- Other info: This is a part-time, fixed-term contract role with flexible working hours.
Division: Retail Stores
City: Lisburn
Country: UK
Job Type: Part Time
Number of Hours: 23
Working Pattern: Sunday, Monday, Wednesday and Friday
Contract Type: Fixed Term Contract
Closing Date: 17 March 2025
Store Location: Bow Street, Lisburn
Hours: 23 hours per week
Salary: £12.80 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview process.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills and ability to handle challenging situations. This will help you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions about customer service scenarios. Being able to articulate your thoughts clearly will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Show your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This not only shows your interest but also gives you a chance to learn more about the company culture and expectations.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your previous retail experience aligns with their expectations.
Highlight Relevant Skills: Make sure to emphasise your organisation, planning, and communication skills in your CV and cover letter. Provide specific examples of how you've successfully led a team or handled challenging situations in a fast-paced environment.
Show Your Passion: Express your enthusiasm for health and wellness products in your application. Mention any relevant experience or knowledge you have about the industry, as this will demonstrate your commitment to the role and the company’s mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous experiences in leadership or teamwork. Highlight any instances where you successfully motivated or coached colleagues, showcasing your ability to inspire others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to handle challenging situations, and be ready to explain how you managed them effectively.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by Holland & Barrett. Being knowledgeable about their offerings will demonstrate your commitment and readiness to learn.
