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For Companies At a Glance
- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join the largest UK Health and Wellness Retailer and kickstart your leadership journey.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days of annual leave.
- Why this job: Be part of a diverse team that values wellbeing and personal growth.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embark on accredited training programs to become a Health & Wellness specialist.
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we’ll provide you with all the tools to progress. You’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you’ll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
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Previous retail experience
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Organisation and planning skills to lead a team of colleagues daily
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Excellent communication
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The ability to work under pressure and handle challenging situations in a fast-paced retail environment
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Passion and enthusiasm for our products
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The ability to complete regular computer-based training to ensure exceptional product knowledge
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The ability to be agile and flexible to multi-task and achieve the best results
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Salary: £13.30 per hour, 25% colleague discount, 28-days annual leave pro rata
Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to providing world-class service.
✨Tip Number 2
Familiarize yourself with the company's products and services before your interview. Being knowledgeable about their offerings will not only impress your interviewers but also show that you're genuinely interested in becoming a Health & Wellness specialist.
✨Tip Number 3
Highlight your leadership skills by discussing any experience you have in coaching or mentoring others. This is crucial for the Supervisor role, and demonstrating your ability to lead a team will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and challenging situations. Retail can be fast-paced, so sharing strategies you've used to maintain composure and achieve results will show that you're ready for the demands of the role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Highlight Your Customer Service Passion: Make sure to express your enthusiasm for customer service in your application. Share specific examples of how you've provided excellent service in previous roles, as this aligns with the company's focus on world-class customer service.
Demonstrate Leadership Skills: Since the role involves leading and coaching colleagues, emphasize any past experiences where you have taken on leadership responsibilities. This could include mentoring new staff or leading a project team.
Showcase Your Retail Experience: If you have previous retail experience, detail it in your CV and cover letter. Highlight any achievements related to sales targets or stock management, as these are key aspects of the role.
Align with Company Values: Familiarize yourself with the company's EPIC values (Expertise, Pioneering, Inclusive, Caring) and reflect these in your application. Provide examples of how you embody these values in your work and interactions with others.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading or coaching teams. Highlight any instances where you successfully motivated colleagues or resolved conflicts, showcasing your ability to lead in a fast-paced retail environment.
✨Emphasize Your Organizational Skills
Since the role requires strong organization and planning skills, be ready to talk about how you manage tasks and prioritize responsibilities. Provide examples of how you've effectively organized your work to meet deadlines and achieve targets.
✨Familiarize Yourself with Health & Wellness Products
Research the company's product range and be prepared to discuss your knowledge of health and wellness. Showing that you're passionate about their products will demonstrate your commitment to becoming a Health & Wellness specialist.
