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- Tasks: Lead a team, inspire colleagues, and enhance customer experiences in a retail environment.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 1040 - 1340 £ per month.
12 Month Fixed-Term Contract
The Orchards, Haywards Heath
Working Pattern: 30 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
Responsibilities
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out Holland & Barrett's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these examples during your interview to demonstrate your skills and experience in a relatable way.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows you're engaged and eager to learn more about how you can contribute to the store's success.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities at Holland & Barrett.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance!
Customer-Centric Approach: Emphasise your passion for delivering great customer experiences. Share examples of how you've gone above and beyond to help customers, as this aligns perfectly with our customer-first culture.
Be Authentic: Let your personality shine through in your application! We value diverse perspectives and want to know who you are beyond your qualifications. Be genuine and share what motivates you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it’s super easy and straightforward – just like we like to keep things at StudySmarter!
How to prepare for a job interview at Holland & Barrett
✨Know the Company
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance.
✨Emphasise Customer Service
Holland & Barrett places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to maintain a customer-first culture and how you can contribute to that in the store.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Practice responding to situations like handling a difficult customer or managing stock discrepancies. This will demonstrate your calm, practical approach to challenges.
