At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn ÂŁ13.45 per hour, enjoy 25% discount, and receive 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a real impact on customer wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace a diverse workplace with excellent training and career progression opportunities.
Overview
Job Type: Permanent
Store Location: Friargate, Freshney Place Shopping Centre
Hours: 20 hours per week
Salary: ÂŁ13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
The Job
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we\\\’ll provide you with all the tools to progress. You\\\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\\\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
The Person
To be successful, we\\\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\\\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\\\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
The Company
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\\\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Research Holland & Barrett and understand their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead and inspire your team. Role-play common interview scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your retail experience! Be ready to share specific examples of how you've handled challenging situations in previous roles. Highlight your organisational skills and how you've successfully led a team in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the H&B family. Don’t wait too long; vacancies can close quickly!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you're genuinely excited about the role and the chance to lead a team in a fast-paced retail environment.
Tailor Your Experience: Make sure to highlight your previous retail experience and any relevant skills. We’re looking for organisation and planning skills, so give us examples of how you've successfully led a team or handled challenging situations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Holland & Barrett
✨Know Your Stuff
Make sure you brush up on the products and services offered by the company. Familiarise yourself with their health and wellness philosophy, as well as any recent news or initiatives. This will show your passion and enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples from your previous retail experience where you've successfully led a team or handled challenging situations. Highlight your organisation and planning skills, as these are crucial for a Supervisor role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer service and team leadership. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, Caring. Be ready to discuss how your personal values align with theirs and provide examples of how you've demonstrated these qualities in your past roles.