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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in the UK.
- Benefits: Earn ÂŁ13.45 per hour, enjoy 25% discount, and 28 days annual leave.
- Why this job: Kickstart your retail leadership career with training and growth opportunities.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Be part of a diverse team that values wellbeing and inclusivity.
Overview
Join to apply for the Supervisor role at Holland & Barrett
3 Month Fixed-Term Contract
Store Location: Carlton Lanes Shopping Centre, Carlton Street
Hours: 20 hours per week
Salary: ÂŁ13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
The Job
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\\\’ll provide you with all the tools to progress. You\\\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\\\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
The Person
To be successful, we\\\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\\\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\\\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\\\’ unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
The Company At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\\\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Holland & Barrett's values and mission. This will help you connect your passion for health and wellness with their goals, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your retail experience and how you can lead a team effectively under pressure.
✨Tip Number 3
Show off your enthusiasm! During the interview, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for customer service and health & wellness in your application. We want to see that you’re genuinely excited about the role and how you can contribute to our team!
Tailor Your CV: Don’t just send a generic CV! Highlight your previous retail experience and any leadership roles you've had. We love seeing how your skills align with what we’re looking for, so make it personal!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while showcasing your communication skills. Remember, we’re looking for someone who can lead a team effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed by us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Holland & Barrett
✨Know Your Stuff
Make sure you brush up on Holland & Barrett's products and values. Familiarise yourself with their health and wellness focus, as well as their EPIC values. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous retail experience where you've successfully led a team or handled challenging situations. Highlight your organisation and planning skills, as these are crucial for a Supervisor role.
✨Practice Customer Service Scenarios
Since customer service is key, think of scenarios where you provided excellent service or resolved conflicts. Be ready to discuss how you would handle difficult customers or fast-paced situations, demonstrating your ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or how they support colleagues in their career progression. This shows your enthusiasm for the role and your desire to grow within the company.
