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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn ÂŁ13.45 per hour, enjoy 25% colleague discount, and 28 days annual leave pro rata.
- Other info: Embrace a diverse workplace with excellent training and career progression opportunities.
- Why this job: Kickstart your retail leadership career and make a real impact on customer wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
The Job
1 Year Fixed-Term Contract
Store Location: Thistle Centre, Stirling
Hours: 28 hours per week
Salary: ÂŁ13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
Overview
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we will provide you with all the tools to progress. You will assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety. To become a Health & Wellness specialist you will embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
The Person
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
The Company
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect your experience with their mission and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail and leadership. Think about examples from your past experiences that highlight your skills in customer service and team management. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for customer service and the health and wellness industry in your application. We want to see that you’re genuinely excited about the role and how you can contribute to our team!
Tailor Your CV: Don’t just send a generic CV! Highlight your previous retail experience and any leadership roles you've had. We love seeing how your skills align with what we’re looking for, so make it personal!
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clarity, so get to the point while showcasing your skills and experiences that make you a great fit for the Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Holland & Barrett
✨Know Your Stuff
Make sure you brush up on the products and services offered by Holland & Barrett. Familiarise yourself with their health and wellness philosophy, as well as any recent news or initiatives. This will show your passion for the brand and help you stand out.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be ready to share examples of how you've successfully managed or motivated others in previous roles. Think about specific situations where you demonstrated excellent communication and problem-solving skills.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and challenging situations. Prepare some scenarios from your past experience where you effectively dealt with difficult customers or resolved conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, Caring. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs. This will demonstrate that you're a good cultural fit for the company.