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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a salary up to £29,500, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that empowers healthier living and celebrates unique backgrounds.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embark on accredited training to become a Health & Wellness specialist.
The predicted salary is between 24500 - 31500 £ per year.
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38.75 hours per week
Salary:
Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our
Job Type: Permanent
Store Location: 10 Bank Street, Newquay
Hours: 38.75 hours per week
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager , you\’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we\’d like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Wellness and Fitness Services
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Store Manager employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during interviews and show that you're a great fit for the brand.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've successfully led teams and improved sales. This will showcase your leadership skills and ability to drive performance in a fast-paced environment.
✨Tip Number 3
Practice your communication skills, as they are crucial for this role. Be ready to discuss how you handle challenging situations and motivate your team, as these are key aspects of being a successful Store Manager.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples to demonstrate how you've successfully led a team in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention your enthusiasm for Holland & Barrett's values and how you can contribute to their mission of empowering healthier lives.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've met or exceeded sales targets in previous roles, as this is crucial for the Store Manager position.
Highlight Training and Development: Mention any relevant training or qualifications you have, especially those related to health and wellness. If you have completed any computer-based training or certifications, be sure to include these to show your commitment to product knowledge and professional development.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, and be ready to discuss how you would instil this passion in your team.
✨Highlight Your Leadership Skills
This role requires excellent leadership abilities. Be prepared to share specific instances where you've successfully led a team, managed conflicts, or motivated staff to achieve sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you've used data to drive performance in past positions. Show that you can analyse sales figures and make informed decisions to improve store performance.
✨Embrace the Company Values
Holland & Barrett values inclusivity, expertise, and care. Research these values and think about how they resonate with your own experiences. Be ready to discuss how you embody these principles in your work and how you would promote them within your team.
