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- Tasks: Lead daily store operations and inspire your team to deliver top-notch customer service.
- Company: Join Holland & Barrett, the largest UK Health and Wellness Retailer, dedicated to wellbeing.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days of annual leave pro rata.
- Why this job: Become a brand ambassador while making a positive impact on customers' health and wellness.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace a diverse and inclusive workplace with opportunities for personal growth and training.
The predicted salary is between 17700 - 29400 £ per year.
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager, you’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you’ll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
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Previous retail management experience
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Excellent communication and people management skills
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The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
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The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
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Passion and enthusiasm for our products
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The ability to complete regular computer-based training to ensure exceptional product knowledge.
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The ability to be agile and flexible to multi-task and achieve the best results.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Store Manager employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Holland & Barrett's product range and values. Being knowledgeable about their health and wellness products will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed a team, driven sales, and improved customer service in a retail environment.
✨Tip Number 3
Prepare to discuss how you handle pressure and challenging situations. Think of instances where you maintained composure and achieved results despite a fast-paced environment.
✨Tip Number 4
Show your commitment to continuous learning. Mention any relevant training or qualifications you've pursued, especially those related to health and wellness, as this aligns with the company's focus on expertise.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position. Highlight key responsibilities and required skills, such as leadership, customer service, and financial performance.
Tailor Your CV: Customize your CV to reflect your previous retail management experience and relevant skills. Emphasize your ability to lead a team, manage sales targets, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, your enthusiasm for the products, and how your values align with the company's EPIC values. Use specific examples from your past experiences.
Highlight Your Training and Development: Mention any relevant training or qualifications you have, especially those related to customer service or retail management. Express your willingness to participate in the 'Qualified to Advise' and 'Healthy Expert' training programs.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully recruited, trained, and motivated team members in the past.
✨Understand Sales Metrics
Be ready to talk about your experience with analyzing sales figures. Highlight any strategies you've implemented to meet or exceed sales targets, and how you used data to drive performance.
✨Embrace the Company Values
Familiarize yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, Caring. Be prepared to discuss how you embody these values in your work and how you would promote them within your team.
