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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that values wellbeing and offers accredited training in health and wellness.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace our EPIC values and help empower others to live healthier, happier lives.
The predicted salary is between 30000 - 42000 £ per year.
Job Type: Permanent
Store Location: High Street, Deal
Hours: 38.75 hours per week
Salary: £Competitive, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety.
To become a Health & Wellness specialist, you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications, which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific situations where you motivated staff or improved sales, as this aligns with the role's requirements.
✨Tip Number 3
Research common challenges faced by retail managers and think about how you would handle them. Being able to discuss these scenarios will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for becoming a brand ambassador.
Showcase Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles, as this is crucial for the Store Manager position.
Highlight Training and Development: Mention any relevant training or qualifications you have, especially those related to health and wellness. If you have completed any computer-based training or certifications, be sure to include these to demonstrate your commitment to product knowledge.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Highlight Your Leadership Skills
Discuss your experience in leading teams effectively. Be prepared to talk about how you've motivated and developed your team members, as well as how you handle challenging situations in a fast-paced environment.
✨Understand Sales Figures
Familiarise yourself with basic retail metrics and be ready to discuss how you've used sales data to drive performance in your previous positions. This will show that you can analyse figures and make informed decisions.
✨Embrace the Company Values
Holland & Barrett values inclusivity, expertise, and care. Make sure to convey how your personal values align with theirs and provide examples of how you've embodied these principles in your work.
