At a Glance
- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Other info: This is a 3-month fixed-term contract with flexible hours, perfect for students.
- Why this job: Be part of a diverse team that values wellbeing and offers career growth in a trusted brand.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health.
Retail Assistant
Holland & Barrett
- Ilkeston, Derbyshire
- £12.65 per hour
- Permanent
- Part-time
- Posted 4 hours ago
Job Type: Permanent
Store Location: Bath Street, Ilkeston
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of customer contact and play a key role in our business\’s success. You\’ll act as a health and wellness ambassador while maintaining high store standards and delivering world-class customer service. You will complete our industry-leading retail operational training to become qualified to advise on our range of products. You can also specialise in areas such as sport, nutrition, and beauty. Our products often sell quickly, and we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry-level role, prior retail experience is not required, but we look for candidates who:
- Work well within a team
- Have a compassionate and consultative approach to customers
- Possess a positive attitude and driven nature
- Have a passion and enthusiasm for our products
- Have basic IT skills to use in-store technology
We are committed to helping our colleagues thrive and promoting a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we celebrate all colleagues\’ unique backgrounds, experiences, and cultures. Wellness begins with you—start your journey today.
THE COMPANY
At Holland & Barrett (H&B), we aim to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our goal is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, so please apply promptly.
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Retail Assistant employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Being knowledgeable about their health and wellness products will help you stand out during any informal conversations or interviews.
✨Tip Number 2
Showcase your passion for customer service by sharing relevant experiences, even if they are not from a retail background. Highlighting your ability to connect with customers can make a strong impression.
✨Tip Number 3
Network with current or former employees of Holland & Barrett. They can provide valuable insights into the company culture and may even refer you, increasing your chances of landing an interview.
✨Tip Number 4
Demonstrate your enthusiasm for health and wellness in your interactions. Whether it's through social media or community events, showing that you live and breathe the brand can set you apart from other candidates.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role focuses on customer service, make sure to emphasise any relevant experience or skills you have in this area. Use specific examples to demonstrate your ability to engage with customers positively.
Show Enthusiasm for Health and Wellness: Express your passion for health and wellness products in your application. Mention any personal interests or experiences that relate to the company's mission and values, as this will resonate well with the employer.
Tailor Your CV: Customise your CV to align with the job description. Highlight teamwork, a positive attitude, and any basic IT skills you possess, as these are key attributes the company is looking for.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Address how you embody the company's EPIC values and why you would be a great fit for their team.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.
✨Familiarise Yourself with Health and Wellness Products
Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show that you're genuinely interested in the role and the company's mission.
✨Emphasise Your Positive Attitude
A positive attitude is key for this role. Be sure to convey your enthusiasm and willingness to learn during the interview. Share instances where your positivity helped overcome challenges.