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- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that values your unique experiences and promotes wellbeing.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
Job Type: 3 Month Fixed-Term Contract
Store Location: Merryhill Shopping Centre, Brierley Hill
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success. You\’ll act as a health and wellness ambassador, maintaining high store standards and delivering world-class customer service.
You will complete our industry-leading retail operational training to become qualified to advise on our vast range of products. You can also specialise in areas of interest such as sport, nutrition, and beauty.
Our products often fly off the shelves, but sometimes they need a helping hand. We sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry-level role, prior retail experience is not required. While advantageous, we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers.
- A positive attitude and driven nature.
- A passion and enthusiasm for our products.
- Basic IT skills to use in-store technology.
We are passionate about helping every colleague thrive across all dimensions of wellbeing. We are committed to a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique experiences, backgrounds, identities, and cultures. I am me, we are H&B. Wellness begins with you. Start your journey today.
THE COMPANY
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received. Please apply as soon as possible to avoid disappointment.
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Retail Assistant employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and challenges, such as handling difficult customers or managing stock levels. Being prepared to discuss these topics will show your proactive attitude and readiness for the role.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Retail Assistant role. Emphasise your customer service abilities, teamwork experience, and any passion for health and wellness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Holland & Barrett and how your values align with their EPIC values.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as a compassionate approach to customers, a positive attitude, and basic IT skills. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist others, even if it's from previous experiences outside of retail.
✨Familiarise Yourself with Health and Wellness Products
Since you'll be acting as a health and wellness ambassador, take some time to learn about the products offered by Holland & Barrett. Being knowledgeable will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Teamwork Skills
Highlight your ability to work well within a team. Prepare examples of past experiences where you collaborated effectively with others, as this is crucial for maintaining high store standards and delivering excellent customer service.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.