At a Glance
- Tasks: Guide customers on their wellness journey and keep the store looking great.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellness support.
- Other info: Inclusive environment with full training and career development opportunities.
- Why this job: Inspire others to live healthier lives while growing your expertise.
- Qualifications: Great communication skills and a passion for health and wellness.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Qualifications
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most. We’ll provide full training.
About us
At Holland & Barrett we're more than just a retailer—we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Benefits
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Retail Assistant employer: Holland & Barrett
At Holland & Barrett, we pride ourselves on being more than just a retailer; we are passionate advocates for health and wellness. Our Retail Assistants enjoy a supportive work culture that fosters personal and professional growth, with comprehensive training and a commitment to inclusivity. With benefits like generous annual leave, exclusive discounts, and access to wellbeing resources, we empower our team to thrive while making a positive impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into Holland & Barrett's mission and values. This way, you can show how your passion for health and wellness aligns with their goals. Plus, it’ll help you stand out as someone who genuinely cares about the brand.
✨Tip Number 2
Practice makes perfect! Use mock interviews to get comfortable with common questions. Focus on showcasing your people skills and enthusiasm for wellness. Remember, they want to see your personality shine through, so don’t hold back!
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've helped customers or worked in a team. This will demonstrate your ability to multi-task and stay organised, which is key for a Retail Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the resources we offer to help you prepare for the online interview. Let’s get you on that wellness journey together!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and wellness shine through. We want to see your enthusiasm for helping customers on their wellness journey, so share any personal experiences or interests that relate to this.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Retail Assistant role. Mention any previous customer-facing roles or relevant experiences that showcase your ability to communicate effectively and work as part of a team.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and why you’re excited about the opportunity to join our team at Holland & Barrett.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Holland & Barrett
✨Know Your Products
Before the interview, take some time to familiarise yourself with the health and wellness products that Holland & Barrett offers. Being able to discuss specific items and their benefits will show your passion for the role and help you stand out as a knowledgeable candidate.
✨Showcase Your People Skills
As a Retail Assistant, excellent communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your natural ability to connect with people.
✨Emphasise Teamwork
Holland & Barrett values collaboration, so be ready to discuss your experience working in teams. Share specific instances where you contributed to achieving team goals or supported colleagues, highlighting your ability to work well with others in a fast-paced environment.
✨Be Curious and Open to Learning
Express your enthusiasm for continuous learning, especially regarding health and wellness. Mention any relevant courses or training you've undertaken, and be prepared to discuss how you plan to grow your expertise while working at Holland & Barrett.
