At a Glance
- Tasks: Welcome customers and help them find products for their wellness goals.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy 28 days' holiday, virtual GP access, and discounts on products.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while learning about health.
- Qualifications: Passion for customer service and a curiosity about health and wellness.
The predicted salary is between 13.17 - 13.17 £ per hour.
- Rams Walk, Petersfield
- 6 Month Fixed-Term Contract | 10 hours per week
- £13.17 per hour
At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a
Retail Assistant , you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.
Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.
- What you'll be doing
- Welcoming customers and helping them find the right products for their individual wellness goals.
- Recommending products and solutions with confidence while delivering outstanding customer service.
- Keeping shelves fully stocked and merchandising displays to a high standard.
- Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
- Working collaboratively with your team to achieve store goals and create a positive shopping experience.
- Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
- Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.
- What you'll bring
- A genuine passion for helping people and delivering great customer experiences.
- Strong communication skills and a friendly, approachable style.
- Curiosity about health and wellness, with a willingness to learn.
- The ability to stay organised, work as part of a team and adapt in a busy retail environment.
- Confidence using technology, including tablets and digital tools.
Benefits
- 28 days' holiday, including bank holidays.
- Holiday purchase scheme.
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and Mental Health First Aiders.
- Workplace pension (auto-enrolment applies).
- Life assurance (2x salary after 6 months' service).
- £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
- 25% colleague discount in store and online.
- Access to cashback and discounts from a wide range of retailers.
- Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
- Cycle to Work scheme.
Please note that vacancies may close early if we receive a high volume of applications.
About Holland & Barrett
For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing.
Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.
Inclusion & accessibility statement
At Holland & Barrett, we believe diverse perspectives make us stronger.
We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive.
If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.
We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.
#J-18808-Ljbffr
Retail Assistant (42054) employer: Holland & Barrett
Holland & Barrett is an excellent employer that prioritises the health and wellbeing of both its customers and employees. With a strong focus on training and development, you will have the opportunity to grow your knowledge in wellness products while working in a supportive team environment at the Hempstead Valley Shopping Centre. Enjoy flexible hours, competitive pay, and a culture that values exceptional customer service and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (42054)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Assistant (42054)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Holland & Barrett:Don’t forget to personalise your application for Holland & Barrett! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Holland & Barrett
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Holland & Barrett offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Holland & Barrett and contribute positively during your temporary stint.
