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- Tasks: Be the go-to person for customers, promoting health and wellness while delivering top-notch service.
- Company: Join a diverse team that values expertise, inclusivity, and caring for each other.
- Benefits: Enjoy £12/hour, 25% discount, and 28 days of annual leave pro rata.
- Why this job: Gain valuable training, specialize in your interests, and thrive in a supportive environment.
- Qualifications: No prior experience needed; just bring a positive attitude and teamwork spirit.
- Other info: We celebrate unique backgrounds and experiences, making every colleague feel valued.
Our Retail Assistants are the central point of our customer contact and paramount in our business’s success, you’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion.
As an entry level role, we don’t require prior retail experience whilst advantageous we just ask that you have:
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The ability to work well within a team.
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A compassionate and consultative approach to customers
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A positive attitude and driven nature
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A passion and enthusiasm for our products
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Basic IT skills to use the in-store technology.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Salary: £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata
Retail Assistant employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarize yourself with our products and values. Understanding our health and wellness philosophy will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your teamwork skills. Think of examples from past experiences where you've successfully collaborated with others, as this is crucial for a Retail Assistant role.
✨Tip Number 3
Prepare to discuss how you would approach customer interactions. A compassionate and consultative approach is key, so be ready to share your thoughts on providing excellent customer service.
✨Tip Number 4
Highlight any relevant interests or hobbies related to sport, nutrition, or beauty. This can set you apart and show your enthusiasm for our product range.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Retail Assistant. Highlight your ability to provide excellent customer service and your enthusiasm for health and wellness in your application.
Showcase Your Skills: Emphasize your teamwork abilities, positive attitude, and any relevant interests in sport, nutrition, or beauty. Even if you lack retail experience, demonstrate how your skills can contribute to the team.
Tailor Your CV: Customize your CV to reflect the qualities mentioned in the job description. Use keywords like 'compassionate', 'consultative', and 'enthusiastic' to align with the company's values.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the products and your commitment to providing world-class customer service. Mention how you align with their EPIC values and your eagerness to learn and grow within the company.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Health and Wellness
Make sure to express your enthusiasm for health and wellness products during the interview. Share any personal experiences or interests related to nutrition, fitness, or beauty that demonstrate your genuine passion.
✨Emphasize Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Demonstrate a Customer-Centric Approach
Prepare to showcase your compassionate and consultative approach to customer service. Think of scenarios where you went above and beyond to help a customer, and be ready to share those stories.
✨Familiarize Yourself with In-Store Technology
Basic IT skills are essential for this role. Before the interview, take some time to familiarize yourself with common retail technologies and systems. This will show your readiness to adapt and learn quickly.